Companion Animal Supervisor — Hands-On Pet Care Leader

Petco; New Orleans (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Petco is seeking a Companion Animal Supervisor to oversee health, care, and presentation of live animals and to drive sales and customer experience in the Companion Animal and Aquatics departments. You will coach partners, ensure adherence to veterinary protocols, and maintain high presentation standards while balancing welfare with business goals.

The role emphasizes leadership, animal welfare, and a strong customer-service mindset.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of supervisory experience in a pet retail environment is preferred.
• Strong knowledge of companion animals and aquatics is required.
• Excellent communication, organizational, and interpersonal skills are essential.
• High focus on customer service and people development.

Responsibilities

• Ensure health, safety, and welfare of all live animals in the Companion Animal and Aquatics areas.
• Lead and support partners to provide confident, compassionate customer interactions.
• Drive sales, margin, and customer experience while maintaining high animal care standards.
• Train and mentor team members to deliver quality care and exceptional service.

Skills

Supervisory experience

Animal care knowledge

Communication

Customer service

People development

Education

High school Diploma or GED

Job description

Petco is seeking a Companion Animal Supervisor to oversee health, care, and presentation of live animals and to drive sales and customer experience in the Companion Animal and Aquatics departments. You will coach partners, ensure adherence to veterinary protocols, and maintain high presentation standards while balancing welfare with business goals.

The role emphasizes leadership, animal welfare, and a strong customer-service mindset.