Companion Animal Supervisor — Lead Care, Sales & Team

Petco; Lansdowne (MD); Presencial; USD 26.000 - 40.000; Tempo integral

Resumo da vaga

Petco is seeking a Companion Animal Supervisor to lead the Companion Animal and Aquatics departments in a Pet Care Center. You will ensure animal health, safety, and presentation while driving sales, customer experience, and operational excellence.

You will coach partners, balance animal welfare with inventory and margin goals, and model Petco’s leadership expectations in a fast-paced retail environment.

Qualificações

• High school Diploma or GED preferred.
• 1+ year of supervisory experience, preferably in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Responsabilidades

• Execute Companion Animal and Aquatics operations including animal care, maintenance, ordering, regulatory compliance, CAPI, HAHC, CAPC, and veterinary partnerships.
• Ensure all animal maintenance tasks are completed according to the Maintenance Task List.
• Maintain operational, safety, and regulatory standards at all times.
• Achieve high standards of cleanliness, care, and visual presentation in all animal areas.
• Process transactions efficiently while delivering a great customer experience.
• Monitor sales, margin, and inventory reports to support department performance.
• Share product and animal care knowledge to help customers make informed decisions using Petco’s selling strategy.
• Assist with additional duties as needed to support business needs.
• Train, coach, and develop partners in animal care, selling behaviors, and operational routines.
• Provide ongoing feedback and support to strengthen partner performance and engagement.

Conhecimentos

Supervisory experience

Pet care knowledge

Communication skills

Customer service

People development

Formação

High school diploma or GED

Descrição da vaga

Petco is seeking a Companion Animal Supervisor to lead the Companion Animal and Aquatics departments in a Pet Care Center. You will ensure animal health, safety, and presentation while driving sales, customer experience, and operational excellence.

You will coach partners, balance animal welfare with inventory and margin goals, and model Petco’s leadership expectations in a fast-paced retail environment.