Community & Workforce Specialist I - One-Stop

Pima County; United States; On-site; USD 43,000 - 58,000; Full time

Job summary

Pima County's Community & Workforce Development Department seeks a Community & Workforce Specialist I to help employers post jobs and create job postings for jobseekers via email, web, and resource rooms, and to assist in recruitment events.

The role also provides receptionist/administrative support, assists customers at front desk and computer rooms, and requires a Level one Fingerprint Clearance Card and background checks.

Job description

Job Description Summary

Department - Community & Workforce Development. Job Description. Job Type: Classified. Job Classification: 5811 - Community & Workforce Specialist I. Salary Grade: 5. Pay Range hiring range: $20.72 - $24.34 per hour. Pay Range: $20.72 - $27.97 per hour. Explanation: hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay range is the entire compensation range for the position. THIS IS A GRANT FUNDED POSITION.

The Pima County Community & Workforce Development Department has an opening for a Community & Workforce Specialist I. The successful candidate will communicate with employers who would like to post jobs and help create job postings to share with jobseekers via email, webpage and in resource rooms. The employee will also assist in hosting recruitment events and job fairs. Additional duties will include providing receptionist/administrative assistant support and assisting customers at both front reception and the resource/computer rooms at the Pima County One-Stop locations. Community & Workforce Development Department works with vulnerable populations and minors. A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Essential Functions

• Participates in the day-to-day operational and support activities of a functional program or work unit within the Community & Workforce Development Department;


• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person;


• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs;


• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance;


• Represents the program or work unit at community events and in meetings with County personnel and/or community partners;


• Provides administrative and other support essential to the completion of program or work unit objectives;


• Communicates with and participates in program activities in coordination with other County departments and community partners;


• Provides input to management in the development of program goals and objectives;


• Manages and maintains records of program participants and their progress;


• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Minimum Qualifications

• Associate’s degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.)


• One year of experience with Pima County as a Community & Workforce Technician I or II or similar Pima County position, as determined by the department head at the time of recruitment. Qualifying education and experience must be clearly documented in the \"Education\" and \"Work Experience\" sections of the application. Do not substitute a resume for your application or write \"see resume\" on your application.

Preferred Qualifications

• Minimum two (2) years experience with Microsoft Office Suite (Word and Excel), and basic computer functions.


• Minimum two (2) years experience providing direct customer service or assistance to the public including answering questions, providing information, completing forms/applications, or helping customers access services.


• Minimum six (6) months experience in workforce development, employment services, career services, job placement, recruiting, and/or a related field.


• Minimum one (1) year experience conducting community outreach or participating in job fairs, workshops, orientations, recruitment events, employer events, or similar activities.


• Bilingual (English/Spanish - speaking, reading, writing).

Selection Procedure

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information: Licenses and Certificates

• Valid driver license is required at time of application.


• Valid AZ driver license is required at time of appointment.


• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.


• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.


• Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.

Special Notice Items

• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.


• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.


• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.


• Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship.

Physical/Sensory Requirements

• Action Activity - bending, climbing, kneeling, reaching, squatting, stooping;


• Motion Activity - grasping;


• Hearing Activity - behind themselves;


• Speaking Activity - in person and on the phone;


• Vision - operate motor vehicle, may be required to operate forklift or power industrial equipment; have depth perception; have peripheral vision.

Working Conditions

Working conditions will be determined by the position.

EEO Information

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well–being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it's a community that values its employees, encourages their growth and invests in their success.