Community Technician - East Side - Thursday-Monday 7am-3:30pm

BRC - Bowery Residents' Committee, Inc.; New York (NY); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health and dental insurance starting 1

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Résumé du poste

The Bowery Residents' Committee, Inc. is hiring a Community Technician in Manhattan, NY. This full-time, 37.5-hour position supports residents experiencing homelessness, delivering trauma-informed care and front-line crisis response.

You’ll monitor safety, de-escalate conflicts, complete documentation, and participate in trainings funded by BRC, including CPR/First Aid and Narcan. Overtime is mandatory.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsabilités

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Connaissances

Communication

Empathy

De-escalation

Trauma-informed care

Bilingual (encouraged)

Formation

High School diploma or GED

Outils

CPR/First Aid training

Narcan training

Fire Safety Guard training

Security Guard license

Description du poste

Community Technician - East Side - Thursday-Monday 7am-3:30pm

#2767

Manhattan, New York, United States

Job Description

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

Make a Difference Every Shift

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

What You’ll Do

• Maintain a safe, orderly residential environment through active monitoring and rounds
• Engage residents using trauma-informed and de-escalation techniques
• Respond to conflicts, safety concerns, and crises professionally
• Screen residents and visitors while maintaining dignity and security
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

What You’ll Gain

• Experience in trauma-informed care, harm reduction, and crisis intervention
• BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
• Clear pathways to case management, senior roles, and leadership
• Structured training, onboarding, and team support
• Tuition assistance and professional development

Who We’re Looking For

• High School diploma or GED required
• Strong communication skills and basic computer proficiency
• Ability to remain calm under pressure and maintain professional boundaries
• Willingness to obtain required certifications

Preferred:

• Experience with homelessness, mental health, or substance use populations
• Security Guard license, Food Handler Certificate, or similar certifications
• Bilingual candidates encouraged to apply

Schedule

• Full-time, 37.5 hours/week
• Morning, evening, and overnight shifts available
• Mandatory overtime required

What We Offer

• Health and dental insurance starting Day One
• 3+ weeks vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and paid training opportunities
• A mission-driven team committed to staff wellbeing

Pay Rate

$19.31

Schedule

Thursday-Monday 7am-3:30pm

Experience Level

Entry Level

Shift

Day

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