Community Technician - Parkview - Friday-Tuesday 3pm-11:30pm

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance starting Day One

Dental insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Staff wellbeing program

Job summary

Bowery Residents' Committee, Inc. invites applications for a Community Technician in Manhattan, NY. This full-time role supports individuals experiencing homelessness, delivering crisis intervention, trauma-informed care, and safe environment supervision.

You will perform rounds, de-escalation, and documentation while gaining growth pathways toward case management and leadership. Certifications are provided, and schedules include varied shifts with overtime.

Qualifications

• Must have a High School diploma or GED.
• Excellent communication and boundary-setting skills.
• Ability to stay calm under pressure and respond professionally.
• Willingness to obtain required certifications as offered.

Responsibilities

• Maintain a safe, orderly residential environment through rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts and safety concerns professionally.
• Screen residents and visitors with dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Trauma-informed care

Crisis intervention

De-escalation techniques

Strong communication

Empathy

Education

High School diploma or GED

Tools

First Aid

CPR

Narcan training

Fire Safety Guard

Job description

Community Technician - Parkview - Friday-Tuesday 3pm-11:30pm

#2959

Manhattan, New York, United States

Job Description

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

Make a Difference Every Shift

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

What You’ll Do

• Maintain a safe, orderly residential environment through active monitoring and rounds
• Engage residents using trauma-informed and de-escalation techniques
• Respond to conflicts, safety concerns, and crises professionally
• Screen residents and visitors while maintaining dignity and security
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

What You’ll Gain

• Experience in trauma-informed care, harm reduction, and crisis intervention
• BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
• Clear pathways to case management, senior roles, and leadership
• Structured training, onboarding, and team support
• Tuition assistance and professional development

Who We’re Looking For

• High School diploma or GED required
• Strong communication skills and basic computer proficiency
• Ability to remain calm under pressure and maintain professional boundaries
• Willingness to obtain required certifications

Preferred:

• Experience with homelessness, mental health, or substance use populations
• Security Guard license, Food Handler Certificate, or similar certifications
• Bilingual candidates encouraged to apply

Schedule

• Full-time,37.5 hours/week
• Morning, evening, and overnight shifts available
• Mandatory overtime required

What We Offer

• Health and dental insurancestarting Day One
• 3+ weeks vacation,12 holidays, plus sick and personal time
• 403(b) retirement planwith employer match
• Tuition assistance and paid training opportunities
• A mission-driven team committed to staff wellbeing

Pay Rate

$19.31

Schedule

Friday-Tuesday 3pm-11:30pm

Experience Level

Entry Level

Shift

Evening

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