Community Supports Coordinator

Access Living of Metropolitan Chicago; Chicago (IL); Hybrid; USD 54,000 - 59,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Access Living of Metropolitan Chicago seeks a dedicated professional to empower individuals with disabilities toward greater independence and self-determination. The role focuses on one-on-one assessments, resource identification, and developing Independent Living plans in a hybrid work environment in Chicago.

The ideal candidate has a social work background with experience serving people with disabilities, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in social work or related field; 1 year of experience preferred.
• Experience serving people with disabilities preferred.
• Experience evaluating individuals for assistive devices and independent living skills training is a plus.

Responsibilities

• Ensure consumers can conduct their lives independently.
• Assess consumers by telephone and in person to identify resources and support for independence.
• Identify and recommend methods to increase independence, including assistive technology, homemaker services, and home-delivered meals; refer to programs as needed.
• Conduct MOPD phone screenings for services.
• Develop Independent Living plans with goals to increase self-direction.
• Empower consumers and model advocacy; encourage independent work with support when needed.
• Provide Activities of Daily Living training as requested; meet deadlines and maintain documentation.
• Contribute to team efforts and perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

BASIC FUNCTION: Summarize position's purpose

Increase the independence and self-determination of up to 200 Chicagoans with disabilities annually. The employee works one-on-one with identified people with disabilities to address issues they face in their journey toward independence and self-determination.

SPECIFIC DUTIES: Describe responsibilities and tasks

Overall, ensure that consumers can conduct their lives as independently as possible.

Assess consumers by telephone and in person to identify resources and support that allow them to increase their independence in their own homes. Staff must consider the support and services already in place when completing assessments.

Identify and recommend methods to increase consumers’ independence, including reviewing consumers’ needs for assistive technology, homemaker services, home-delivered meals provided by the Mayor’s Office for People with Disabilities, and/or ongoing case management, if the consumer is eligible. Refer consumers to outside programs and/or other Access Living programs that would assist them in achieving their goals.

Conduct MOPD phone screenings with consumers for services.

Work with consumers to develop an Independent Living plan with goals that increase their ability to self-direct their lives.

Empower consumers and model advocacy skills. Staff must always encourage consumers to complete this work independently, with support whenever possible.

Provide Activities of Daily Living training when requested by consumers.
Ensure all deadlines and outcomes are met.
Complete all required documentation in relevant databases
Maintain client confidence and protect operations by keeping client information confidential.

Contribute to team efforts by accomplishing related results as needed.

Other duties as assigned.

EDUCATION AND TRAINING:

Bachelor’s degree in social work or related field, with one year of experience, or an equivalent combination. One year of experience serving people with disabilities is preferred. Experience evaluating individuals with disabilities for assistive devices and independent living skills training is a plus.

EXPERIENCE:

The employee must have basic knowledge of disability rights laws and experience in the fields of independent living, disability rights, and self-determination. An understanding of issues affecting people with disabilities is essential. Strong written, interpersonal, and good communication skills are needed. The employee must be able to handle pressure, maintain objectivity, stay organized, and demonstrate basic knowledge of federal and state funding reporting. The employee should be proactive, communicate effectively, be comfortable establishing client relationships, and have extensive knowledge of Microsoft Office programs.

PHYSICAL DEMANDS:

Staff must be able to travel and conduct home visits within the City of Chicago.

EQUIPMENT OPERATED:

Use a personal computer, telephone, fax, copier, and printer.

WORKING ENVIRONMENT:

The work environment consists of office space with cubicles shared by co-workers and surrounded by windows. Access Living uses a hybrid work schedule.

PROFESSIONAL AFFILIATIONS:

No affiliation is necessary.

NO. OF EMPLOYEES DIRECTLY SUPERVISED: Zero.

SUPERVISED BY: Supervisor of Community Supports

OTHER: An offer of employment is contingent upon clearance of a state criminal background check.

SALARY RANGE: $54,000-$59,000 annually.