Community Support Specialist: Empower Mental Health & Independence

Family Guidance Center; Saint Joseph (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Family Guidance Center is seeking a Community Support Specialist-AMH in St. Joseph, MO. The role focuses on arranging and delivering mental health services to promote recovery, independence, and community integration.

You will coordinate care with other agencies and participate in an interdisciplinary team to set and implement treatment goals. Responsibilities include crisis stabilization, triage, goal development, progress monitoring, and helping clients access community resources,

Qualifications

• Knowledge of behavioral sciences and allied disciplines involved in evaluation, care and rehabilitation of mental illness or emotional disturbance.
• Knowledge of case management methods, principles and techniques.
• Some knowledge of community resources used in the provision of services.
• Skill in resolving conflicts and negotiating with others.
• Ability to manage a caseload of mentally ill or emotionally disturbed clients;
• Ability to collect and analyze information in making decisions concerning a consumer’s treatment.
• Ability to act decisively when necessary to protect consumers; to make judgments about crisis and carry out appropriate course of action.
• Ability to assist, and exercise tact, patience, and understanding of others.
• Ability to communicate effectively, orally and through writing.
• Ability to be proficient in typing.
• Ability to handle confidential information appropriately.
• Ability to recognize potential ethical problems and address in ethical manner.
• Ability to plan and organize working time effectively.
• Ability to perform with autonomy or with minimum direction.

Responsibilities

• Provide crisis stabilization and follow-up services during scheduled business hours.
• Triage telephone and walk-in consumers to determine needs and services.
• Communicate triage outcomes in writing or verbally to those needing to know.
• Develop individualized treatment goals with staff input.
• Monitor consumer progress toward treatment goals.
• Assist consumers to access community resources and arrange transportation.
• Meet clients in the community, including their homes.
• Attend multidisciplinary treatment team meetings and trainings.
• Maintain professional rapport with consumers, families, agencies, and the public.
• Maintain confidential information and comply with attendance policies.
• Attend on-call rotations beyond regular hours.

Skills

Behavioral sciences

Case management

Community resources

Conflict resolution

Caseload management

Decision making

Crisis assessment

Communication skills

Typing

Confidential information

Ethical judgment

Time management

Autonomy

Education

Equivalent experience in psychiatric and/or substance abuse treatment

Job description

Family Guidance Center is seeking a Community Support Specialist-AMH in St. Joseph, MO. The role focuses on arranging and delivering mental health services to promote recovery, independence, and community integration.

You will coordinate care with other agencies and participate in an interdisciplinary team to set and implement treatment goals. Responsibilities include crisis stabilization, triage, goal development, progress monitoring, and helping clients access community resources,