Community Support Specialist: Crisis Care & Empowerment

Family Guidance Center; Saint Joseph (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Family Guidance Center in St. Joseph, MO seeks a Community Support Specialist DM 3700 to coordinate mental health services and support consumer independence. The role involves crisis stabilization, triage, goal setting with an interdisciplinary team, and ensuring timely, compliant documentation.

The position requires working with families and community resources, with focus on recovering individuals and helping them achieve community living milestones.

Qualifications

• Experience in psychiatric or substance abuse treatment or equivalent.
• Ability to document clearly and timely.
• Understand community resources and services.

Responsibilities

• Provide crisis stabilization and follow‑up coordination with supervisor.
• Triage phone and walk‑in consumers to determine level of need.
• Develop individualized treatment goals with the interdisciplinary team.
• Monitor consumer progress against treatment goals and adjust plans.
• Arrange transportation and accompany consumers as needed.
• Attend multidisciplinary team meetings and maintain records.
• Maintain confidentiality of consumer information.

Skills

Behavioral sciences

Case management

Community resources

Conflict resolution

Caseload management

Decision making

Communication

Typing

Confidentiality

Education

Equivalent experience in psychiatric and/or substance abuse treatment

Job description

Family Guidance Center in St. Joseph, MO seeks a Community Support Specialist DM 3700 to coordinate mental health services and support consumer independence. The role involves crisis stabilization, triage, goal setting with an interdisciplinary team, and ensuring timely, compliant documentation.

The position requires working with families and community resources, with focus on recovering individuals and helping them achieve community living milestones.