Community Support Specialist

ReDiscover; Raytown (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established nonprofit organization is on the lookout for a dedicated Community Support Specialist to join their team. This role focuses on providing intensive support to adults with severe mental health challenges, helping them achieve their goals of symptom management and independent living. You will interact with clients, facilitate access to essential services, and collaborate with a multidisciplinary team to ensure comprehensive care. If you are passionate about making a positive impact in the community and have the skills to support individuals facing challenges, this opportunity is perfect for you.

Qualifications

• 4-year degree in a social science field or equivalent experience.
• Working knowledge of mental illness and substance use disorders.

Responsibilities

• Maintain a caseload of clients, facilitating their long-range outcomes.
• Engage clients by investigating resources and removing barriers.

Skills

Customer Service Skills

Communication Skills

Knowledge of Mental Illness

Problem-Solving Skills

Education

Bachelor's Degree in Social Science

4 years equivalent experience

Tools

Microsoft Word

Microsoft Excel

GSuite

Job description

Job Details

Job Location: CAP/TLP - Raytown, MO

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: Undisclosed

Travel Percentage: Road Warrior

Job Shift: 1st Shift

Job Category: Nonprofit - Social Services

ReDiscover is seeking a Community Support Specialist to add to our Clustered Apartment Program!

WHO WE ARE

ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.

WHAT WE DO

CAP provides Intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on-site services in a clustered apartment setting because of a history of failure in multiple community settings and/or the presence on an ongoing risk of harm to self or others which would otherwise require long term psychiatric hospitalization.

At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs and/or assisting with transportation barriers as identified in their treatment plan.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

We are focused on your development and will spend time helping you continue to grow as a Community Support Specialist. However, here are some that you will need prior to starting with ReDiscover:

• 4 year degree in a social science field or 4 years of equivalent experience in lieu of degree
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work
• Working knowledge of mental illness and substance use disorders
• Excellent customer service skills with a recovery focus
• Strongwritten, oral and interpersonal communication skills
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite