Community Support Specialist

Midland County; Midland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Midland County seeks a Community Resource Specialist to support patrol deputies and investigators by handling walk-in and telephone reports, updating case files, and preparing routine reports for command staff.

The role requires knowledge of the Texas criminal justice system, TLETS, CJIS, and solid office practices; candidates must have a Texas driver’s license and strong computer/communication skills.

Qualifications

• Certification with the Texas Law Enforcement Telecommunications Service (TLETS).
• Must possess a valid Texas driver’s license.
• Knowledge of the criminal justice system; TLETS and CJIS; and standard office practices and procedures.

Responsibilities

• Take walk-in and telephone reports and enter into the computer systems.
• Prepare reports for the chain of command and Sheriff.
• Maintain and update case files.
• Scan investigative reports and case information.
• Assist in preparing monthly and yearly reports for chain of command and Sheriff.
• Attend court as required and abide by policies and laws.

Skills

Operate computers

Read reports

Write reports

Analyze data

Identify information gathering

Interpret laws

Communicate effectively

Maintain working relationships

Job description

The Community Resource Specialist (CRS) enhances agency efficiency by allowing patrol deputies and investigators to remain focused on in progress calls, proactive enforcement, and major criminal investigations. CRS takes walk-in and telephone reports reviews and enters reports and case information into the computer; creates, maintains, and updates case files; prepares reports for chain of command and Sheriff.Answers telephone, including providing information, taking messages, and transferring calls to the appropriate party.

Performs various clerical duties, including preparing correspondence, answering telephones, and distributing mail.

Takes walk-in and telephone reports that do not require physical evidence submissions. These reports include but are not limited to advise of rights calls, harassment reports, criminal mischief reports, etc.

Scans investigative reports past and present.

Scans case information into the computer.

Processing Monthly Report.

Maintains, and updates case files.

Assists in preparing monthly and yearly reports for chain of command and Sheriff.

Prepare copies for insurance, as needed.

Sorts and classify information and files into intelligence files.

Participates in a variety of law enforcement activities which include preparing reports on crime and activities, appearing in court for criminal, civil, and other law enforcement matters.

Regular and timely attendance is required.

Must possess the physical and/or mental abilities required to perform the essential functions of the job.

Shall abide by all Midland County Polices and City, County Ordinances, State and Federal Laws.

Performs any assignment issued by chain of command and/or Sheriff.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certification with the Texas Law Enforcement Telecommunications Service (TLETS). Must possess a valid Texas driver’s license.

KNOWLEDGE OF

Criminal justice system; Texas Law Enforcement Telecommunications Service (TLETS) and Crime and Justice in the United States (CJIS); and standard office practices and procedures.

SKILL/ABILITY TO

Operate computers, including word processing software; read reports, letters, and memos; write reports, letters, and memos; analyze data; basic identification and information gathering; interpret and apply applicable laws to reports; operate office equipment, such as copy machine and facsimile machine; communicate effectively, both in person and over the phone; and maintain effective working relationships with co-worker.