Community Support Program Supervisor, Brockton Office

Community Counseling of Bristol County; Massachusetts; Hybrid; USD 51,000 - 58,000; Full time

Job summary

Community Counseling of Bristol County seeks a Supervisor for the Community Support Program in Massachusetts. The role oversees outreach case management for adults with psychiatric or substance use diagnoses and provides ongoing supervision to CSP staff to ensure quality care.

Responsibilities include hiring and training, delegating daily tasks, monitoring performance, triaging crises, documenting incidents, and building affiliations with hospitals and inpatient facilities.

Qualifications

• Bachelor’s degree and at least one year of case management experience (2 years preferred).
• Excellent time management, organizational and interpersonal skills.
• Knowledge of Core-Competencies; valid driver’s license; CORI process; computer literacy.

Responsibilities

• Assist with hiring, orientation and training of staff in all CSP offices.
• Ensure delegation and completion of daily assignments.
• Provide ongoing supervision to CSP case managers.
• Monitor quality management, productivity and performance standards.
• Triage crisis situations and assist in enacting crisis interventions.
• Complete documentation in a timely fashion, including incident reporting.
• Represent CCBC at various meetings and/or committees.
• Develop and manage affiliations with hospitals and inpatient facilities; oversee CSP staff.
• Other duties as defined by agency, program director and lead supervisor.

Skills

Time management

Organization

Interpersonal skills

Education

Bachelor's degree

Job description

Job Type

Full time, 40 hours

License/Certification

Bachelor's degree and 1+ years of case management experience

Location

Brockton and Attleboro, MA

Program Name

Community Support Program

Salary Range

$51,000 - $58,000

Work Location

Office and remote (once trained)

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving 50 communities in Massachusetts and growing! CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

The Community Support Program (CSP) is now hiring for a Supervisor position. The Community Support Program provides short-term outreach case management services to adults with psychiatric and/or substance use diagnoses. Supervisors oversee, manage and provide ongoing consultation to supervisees and their assigned cases.

Responsibilities

• Assist with hiring, orientation and training of staff in all CSP offices
• Ensure delegation and completion of daily assignments
• Provide ongoing supervision to CSP case managers
• Monitor quality management, productivity and performance standards
• Triage crisis situations and assist in enacting crisis interventions
• Complete documentation in a timely fashion, including incident reporting
• Represent CCBC at various meetings and/or committees
• Develop and manage existing and new affiliations with hospitals and other inpatient facilities, including oversight of assigned CSP staff
• Other duties as defined by agency, program director and/or lead supervisor

Requirements

A bachelor’s degree and at least one year of case management experience is required (2 years preferred). Candidates must have excellent time management, organizational and interpersonal skills.

Knowledge of Core-Competencies as identified by the employee's assigned department; must have a valid driver's license in the state of residence and submit a copy of satisfactory record of driving from the state of residence of registry of motor vehicles, as determined by the department vice president; must complete MA and ADP Criminal Offense Record Information (CORI) process; and must have computer literacy as related to the requirements of the position.

Program Information

• Community Support Program A short-term program which provides intensive case management services to clients who are considered to be "at risk" within the community...

Date posted: 9/23/2026