Community Support Program Supervisor, Brockton Office

Community Counseling of Bristol County Incorporated; Brockton (MA); Hybrid; USD 51,000 - 58,000; Full time

Job summary

Community Counseling of Bristol County Incorporated (CCBC) is seeking a Supervisor for the Community Support Program in Brockton/Attleboro, MA. The CSP oversees, manages and provides ongoing supervision to CSP case managers delivering short-term outreach services to adults with psychiatric and/or substance use diagnoses.

Join CCBC to lead a dedicated team, shape service delivery, ensure quality, and collaborate with hospitals and community partners.

Qualifications

• A bachelor’s degree and at least one year of case management experience is required (2 years preferred).
• Valid driver’s license in the state of residence and a satisfactory driving record are required.
• Must complete CORI check and related background processes.
• Computer literacy relevant to the position is required.

Responsibilities

• Assist with hiring, orientation and training of staff in all CSP offices.
• Ensure delegation and completion of daily assignments.
• Provide ongoing supervision to CSP case managers.
• Monitor quality management, productivity and performance standards.
• Triage crisis situations and assist in enacting crisis interventions.
• Complete timely documentation, including incident reporting.
• Represent CCBC at meetings and committees.
• Develop and manage affiliations with hospitals and inpatient facilities.

Skills

Time management

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Job description

Job Type: Full time, 40 hours
License/Certfication: Bachelor's degree and 1+ years of case management experience
Location: Brockton and Attleboro, MA
Program Name: Community Support Program
Salary Range: $51,000 - $58,000
Work Location: Office and remote (once trained)

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving 50 communities in Massachusetts and growing! CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

The Community Support Program (CSP) is now hiring for a Supervisor position. The Community Support Program provides short-term outreach case management services to adults with psychiatric and/or substance use diagnoses. Supervisors oversee, manage and provide ongoing consultation to supervisees and their assigned cases.

Responsibilities

• Assist with hiring, orientation and training of staff in all CSP offices
• Ensure delegation and completion of daily assignments
• Provide ongoing supervision to CSP case managers
• Monitor quality management, productivity and performance standards
• Triage crisis situations and assist in enacting crisis interventions
• Complete documentation in a timely fashion, including incident reporting
• Represent CCBC at various meetings and/or committees
• Develop and manage existing and new affiliations with hospitals and other inpatient facilities, including oversight of assigned CSP staff
• Other duties as defined by agency, program director and/or lead supervisor

Requirements

A bachelor’s degree and at least one year of case management experience is required (2 years preferred). Candidates must have excellent time management, organizational and interpersonal skills.

Knowledge of Core-Competencies as identified by the employee's assigned department; must have a valid driver's license in the state of residence and submit a copy of satisfactory record of driving from the state of residence of registry of motor vehicles, as determined by the department vice president; must complete MA and ADP Criminal Offense Record Information (CORI) process; and must have computer literacy as related to the requirements of the position.

A short-term program which provides intensive case management services to clients who are considered to be "at risk" within the community...

I've been clean for 3 years and 5 months and I'm grateful. You can never be too grateful. You can't forget where you come from. You have to always be aware.

My CSP worker seemed to actually care about me as a person and what was happening in my life.

- Mike, a CCBC client

Why build your career at CCBC?

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in southeastern MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.