Outreach Case Manager Community Support

Community Counseling of Bristol County Incorporated; Taunton (MA); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

3 weeks paid vacation

12 paid holidays

Health insurance

Dental insurance

Disability insurance

Life insurance

403(b) with employer match

Job summary

CCBC seeks full-time Community Outreach Case Workers to provide short-term, intensive case management in Bristol and Plymouth counties. You’ll help clients reach goals, connect to resources, and promote independent living in the community.

Multilingual candidates who can speak/read Spanish, Portuguese, Haitian Creole, or Cape Verdean Creole are strongly preferred. Hybrid work option applies once trained.

Qualifications

• Bachelor’s degree in psychology, social work, sociology, or a related field, or a minimum of 3 years related experience.
• Strong time management, verbal and written communication, and interpersonal skills.
• Personal vehicle with valid insurance and clean driving record.

Responsibilities

• Establish and maintain relationships with clients, providing outreach in the community, home, or other locations.
• Collaborate with internal and external teams for coordinated care.
• Conduct comprehensive Needs Assessment and create an Individualized Action Plan (IAP).
• Connect clients to benefits, housing, health care and resources; provide transportation to appointments.

Skills

Time management

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor’s degree in psychology/social work/sociology

3 years related experience

Job description

Job Type: Full-time, 40 hours
Salary Range: $45,000 - $47,000
Location: Taunton, MA; New Bedford, MA; Brockton, MA
Program Name: Community Support Program
Hybrid Work Option: Once trained

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving 50 communities in Massachusetts and growing! CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

The Community Support Program (CSP) is now hiring full-time Community Outreach Case Workers to join our teams in Bristol and Plymouth counties. Our program provides short-term, intensive, case management support services to clients with a history of behavioral health and/or substance use disorders. As a CSP worker you will assist clients to reach their short-term goals and live independently and successfully in the community. By connecting clients to community resources, you can help them achieve a higher quality of life and reduce the need for 24-hour levels of care.

Strongly prefer multilingual candidates able to speak and read either Spanish, Portuguese, Haitian Creole, or Cape Verdean Creole.

Responsibilities

• Establish and maintain relationships with clients, providing contact and support through outreach in the community, client’s home, inpatient treatment facility or other designated location.
• Collaborate closely and effectively with all internal/external team members and natural supports
• Conduct comprehensive Needs Assessment and create Individualized Action Plan (IAP)
• Connect client to benefits, housing, health care and other resources needed to support client goals; provide transportation to essential medical and behavioral health appointments.
• Foster empowerment, recovery, and wellness, including linkages to recovery-oriented, peer support and/or self-help supports and services.
• Document all encounters, and contacts made with clients and collaterals and maintain client electronic medical record
• Obtain insurance authorizations and check eligibility on a daily basis.
• Actively participate in staff meetings, in-service training, and all other agency sponsored events

Requirements

• Bachelor’s degree in psychology, social work, sociology, or a related field, or a minimum of 3 years related experience
• Must have good time management skills, verbal and written communication skills, and interpersonal skills.
• Personal, insured vehicle with clean driving record (driving record will be verified)

Preferred Qualifications

• Multilingual (able to speak and read Spanish, Portuguese, Haitian Creole, Cape Verdean Creole, etc.)

A short-term program which provides intensive case management services to clients who are considered to be "at risk" within the community...

CCBC Community Support Program
1 Washington St. Taunton, MA 02780
Phone: [phone] ext 4062

I've been clean for 3 years and 5 months and I'm grateful. You can never be too grateful. You can't forget where you come from. You have to always be aware.

My CSP worker seemed to actually care about me as a person and what was happening in my life.

- Mike, a CCBC client

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in southeastern MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.