Community Support Facilitator

Creative Living Options, Inc.; Sacramento, Northern (CA, KY); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Creative Living Options, Inc. in Sacramento seeks a Management-level Community Support Facilitator to coordinate services for individuals with developmental disabilities, ensure IPP/ISP adherence, and promote inclusion in the community.

You will supervise Direct Support Professionals, maintain records, and spend substantial time in the field with consumers to deliver training and oversight, while ensuring emergency preparedness and collaboration with care teams.

Qualifications

• High school diploma or equivalent required.
• One year of Direct Support experience required.
• Valid CA driver license and reliable vehicle.

Responsibilities

• Coordinate services and IPP/ISP endpoints.
• Supervise Direct Support Professionals and ensure duties per job description.
• Maintain detailed records, case notes, and progress reports.
• Spend at least three days weekly in the field with consumers providing support and oversight.
• Prepare and monitor POS authorizations and payroll-related documents.
• Communicate with Regional Center, families, and stakeholders; participate in planning meetings.

Skills

Direct Support

Supervisory experience

CPR/First Aid

Education

High School diploma or equivalent

Bachelor's degree (preferred) in psychology/social work

Job description

Job DetailsLevel: ManagementJob Location: Sacramento, CA 95814Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $70,304.00 - $70,304.01 SalaryTravel Percentage: Up to 25%Job Category: Social ServicesPosition Overview

As a Community Support Facilitator at Creative Living Options, you will play a pivotal role in ensuring the well-being and satisfaction of individuals with developmental disabilities. You'll be responsible for coordinating services, supporting individuals in their daily lives, and promoting their inclusion within the community.

Philosophy and Values

• Understand and articulate Creative Living Options' Mission, Vision, and Values.
• Stay informed about relevant laws and regulations, such as the Lanterman Act, Title 17, and Supported Living Regulations.

Caseload Coordination

• Ensure individuals receive assistance in all aspects of daily living and the implementation of their Individual Program Plans (IPP), Individual Support Plans (ISP), and health plans.
• Ensure individuals are satisfied with their services and that all provisions agreed upon in the IPP are delivered. Identify barriers to consumer satisfaction and address them.
• Prioritize consumers' self-determination, choices, and inclusion in the community.
• Support consumers in directing and supervising support staff.
• Maintain detailed records, files, and case notes.
• Identify and facilitate access to community and generic resources.
• Complete thorough assessments and debriefings when challenging behaviors emerge.
• Spend at least three days weekly in the field with consumers, providing support, training, and oversight.
• Develop meaningful relationships with consumers and their support networks.

Supervision and Coordination

• Manage and supervise Direct Support Professionals (DSP), ensuring they fulfill their duties as specified in their job descriptions.
• Train DSP in all aspects of direct support, teamwork, documentation, reporting, behavior support plans, and home maintenance procedures specific to each home.
• Proactively utilize constructive feedback and corrective action when supervising DSP.
• Foster positive team working relationships.

Emergency Preparedness

• Ensure consumers are prepared for emergencies, including disaster planning and safety measures.
• Provide immediate on-site response in emergencies.
• Adhere to the Injury & Illness Prevention Program (IIPP).
• Submit Special Incident Reports (SIR) promptly.
• Conduct house inspections and ensure homes are safe and well-maintained.

Budget and Payroll Management

• Prepare, submit, and monitor Purchase of Service (POS) authorizations.
• Monitor and update personal attendants' schedules and services within the approved POS.
• Review and approve timesheets and payroll documents of direct reports.
• Ensure In-Home Supportive Services (IHSS) is maximized and effectively managed for consumers served.
• Maintain appropriate staff coverage levels, ensuring appropriate backup support is available.

Professional Development and Training

• Participate in ongoing professional development, including conferences and workshops, to stay updated on best practices in the field.

Communication

• Submit annual and semi-annual ISP reports and monthly progress reports to the Regional Center.
• Maintain regular communication with Regional Center representatives, parents/conservators, and other stakeholders.
• Coordinate and participate in IPP and Person-Centered Planning meetings.

On-Call

• Maintain on-call status during designated hours.
• Maintain a mobile phone and respond to calls within 15 minutes.
• Work in place of a DSP, if required.
• Support, promote, and participate in CLO-sponsored events and activities.

Qualifications

Mandatory Qualifications

• High school diploma or equivalent.
• One year of Direct Support experience.
• Reliable vehicle.
• CA driver license.
• Current California auto insurance.
• Clean driving record.
• Active CPR/ First Aid certification.
• Able to lift/move up to 50 pounds.

Preferred Qualifications

• Bachelor's degree in psychology, social work, or equivalent.
• One year experience coordinating services for people with developmental disabilities.
• One year experience in a Supervisory position.