Community Sup Specialist

Communicare; Oxford (MS); On-site; USD 38,000 - 48,000; Full time

Job summary

Communicare is seeking a dedicated Case Manager to provide comprehensive Community Support Services (CSS). You will manage a caseload, assess client needs, and develop treatment plans while coordinating with the CSS Director and other agencies to ensure seamless, client-centered care.

Role requires a Bachelors degree in a related field, strong interpersonal skills, and a valid drivers license with a clean record. Travel to client homes and sites is expected as part of this role.

Qualifications

• Bachelors degree in social work, counseling, psychology, or related field.
• Ability to relate effectively to severely mentally ill individuals.
• Must have transportation and a valid drivers license with insurance and a safe driving record.
• Communicare insurable driving record required.

Responsibilities

• Provide case management services for CSS clients.
• Assess clients needs and develop appropriate treatment plans.
• Coordinate case management and health center services with other agencies.
• Provide supportive counseling to clients and families as needed.
• Assist CSS clients in housing applications and benefits.
• Assist clients with medications and medication management planning.
• Ensure access to mental health and community services; perform home visits as needed.
• Maintain documentation and complete reports and progress notes daily in the EMR.
• Attend meetings and trainings designated by CSS leadership and participate in staffings.
• Support grant activities and reporting; coordinate with treatment teams and billing.
• Perform other duties as assigned.

Skills

Communication skills

Empathy

Caseload management

Collaboration

Education

Bachelor's degree in social work, counseling, psychology, or related field

Tools

Medicaid/Envision experience

Job description

Obtain and maintain proper certification to perform CSS, taking full ownership of this process. This includes completing required annual training, maintaining supportive documentation, and submitting applications independently and timely.

Meet the set productivity requirement by planning ahead, developing a schedule, and seeking support from office manager and/or CSS Director when deficiencies are anticipated.

Provide case management services for the clients who meet the criteria for Community Support Services

Provide ongoing assessment of clients' needs and develop appropriate treatment planning.

Coordinate case management and mental health center services provided to clients, with services provided by other agencies.

Provide supportive counseling to clients and their families as needed.

Provide assistance to CSS clients in making applications for benefits and assistance.

Provide assistance to clients regarding housing.

Provide assistance to clients in securing medications and developing medication management plan.

Assure access for CSS clients (when needed) to receive mental health and other community services.

Provide home visits as determined by the level of need of each client.

Provide advocacy services for CSS clients.

Provide family counseling and education concerning mental illness to family members of CSS clients.

Maintain a case load as assigned including proper documentation and paperwork.

Attend meetings and training related to CSS as designated by the Director of Community Support Services including weekly staffing meetings at North Mississippi State Hospital.

Complete and turn into the Director of Community Support Services any reports as requested.

Complete and turn in progress notes daily in electronic medical record system to Supervisor.

Attend to tasks related to loss prevention such as verifying active Medicaid via Envision, ensuring appropriate prior authorization is in place, and communicating any payor changes with the treatment team and billing department prior to service provision.

Attend and actively participate in supervisory meetings as requested including office staffing and treatment teams.

Participate in grant specific activities, including, but not limited to assisting with continuation of funding requests, meeting program objectives within funding restraints, coordinating and reporting on Outpatient Commitment Orders, compiling and submitting any reports requested by DMH, actively engaging in networking opportunities with area hospitals and AMAP team.

Perform other duties as assigned

Requirements

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Qualifications

Bachelor's degree in social work, counseling, psychology, or a related field.

Ability to relate effectively to severely mentally ill individuals.

Have transportation, hold a valid driver's license, have automobile insurance, and have a safe driving record

Must have, and maintain, a Communicare insurable driving record

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