Community Standards Coordinator

University of Oklahoma; Norman (OK); On-site; USD 65,417,000 - 69,285,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Health insurance

Vision insurance

Dental insurance

Retirement options

Job summary

The University of Oklahoma Office of Student Conduct is seeking a Community Standards Specialist to manage misconduct cases from report to resolution, balancing student advocacy with accountability and educational intervention.

You will partner with students, faculty, and staff to facilitate fair processes, connect students with campus resources, and promote responsible decision-making while maintaining accurate records in Maxient.

Qualifications

• Bachelor's degree or equivalent education and 12 months in student programming/services.
• Equivalency: 48 months related experience may substitute for the degree.
• Familiarity with student conduct processes and Maxient preferred.

Responsibilities

• Serve as primary case manager for assigned conduct caseload; draft communications through all steps of case lifecycle.
• Investigations: interview parties, develop plans, maintain records in Maxient.
• Provide developmental support and resource navigation throughout the conduct process; explain policies to students.
• Develop collaborative relationships with campus departments to support student care.
• Facilitate educational opportunities to promote learning and reduce misconduct; support restorative conversations.
• Monitor sanction completion and contribute to program assessment and reporting.

Skills

Communication

Organizational skills

Critical thinking

Leadership

Intercultural competence

Policy & compliance

Collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Pay Range:Targeted pay range of $22.83 - $24.18 hourly, depending on experience.

Benefits Eligible:Yes

Work Schedule:Monday - Friday, 8:00 a.m. to 5:00 p.m.

Travel:Not required

Position Introduction:

The mission of the University of Oklahoma is to provide the best possible education experience for our students through excellence in teaching, research and creative activity, and service to the state and society. To forward this mission to provide the best possible education experience, the Office of Student Conduct is looking for someone to serve as a Community Standards Specialist. .

Learn more about the Office of Student Conduct.

TheCommunity Standards Specialistreports to the Associate Directorof Student Conduct andserves as the primary case manager for assigned student conduct cases and provides coordinated supportthroughout the student conduct process. The positionis responsible formularmanaging cases frominitialreport through final resolution while balancing student advocacy, educational intervention, institutional accountability, and community standards.

This position will partner with students, faculty/staff, and campus stakeholders tofacilitateequitableresolution processes, promote student learning and behavioral change, and connect students withappropriate campusresourcesin efforts to foster students' personal responsibility, community engagement, and student success.

What is in it for you:

On top of your salary, you will also have access to a comprehensive benefits package which includes:

• 14 paid holidays per year
• 18 - 22 hours of Paid Time Off per month
• Health, Vision, and Dental Insurance plans for you and your family
• Retirement options that require no contributions from you

And much more! View a full list of our benefits.

What you will do:

• Case Management & Resolution:Serve as the primary case manager for anassigned caseload of individual and organizational misconduct cases;determine appropriate resolution pathways; facilitate educational conferences with individual and/or registered student organizations; draft communication through all steps of case lifecycle;assigned educational sanctions and appropriately documentcase files.
• Investigations:Work closely with students, faculty/staff, and internal/external stakeholders in the resolution of Code violations; develops prompt andequitableinvestigation plans,identifies, and interviews parties/witnesses,maintainsaccuraterecords, preparesreportsand catalogs necessarydata inMaxient.
• Student Advocacy & Support Coordination:Provide developmental support and resource navigation throughout the student conduct process, including the overview of students' rights and responsibilities;assist students in understanding university policies; identify barriers to student success and connect students with appropriate campus resources; encourage student reflection and responsible decision-making.
• Campus Partnerships & Collaborative Case Management:Develop collaborative relationships that support integrated student carewith assigned functional areas within the campus community.
• Educational Intervention & Behavioral Development:Facilitate educational opportunities that promote learning and reduce repeat misconduct amongstudent(s) and registered student organization(s);develop individualized educational outcomes; facilitate restorative conversations and educational meetings; promoteaccountability through reflective learning andencourage development; support organizational culture change initiatives; evaluate educational effectives.
• Sanction Monitoring & Assessment:Monitor resolution pathways with sanction completion and contribute to continues improve efforts;maintainaccurateassessment data;identifytrends in student behavior;assistwith institutional reporting; support annual office assessment initiatives.
• ProfessionalService & Special Projects:Support departmental initiatives and professional development; serve on university committees;assistwith staff training;participatein policy review; present educational workshops; contribute to strategic initiatives.
• Administrative Duties:Collaborates with departments and agencies;manages documentation, reporting, and program effectiveness; develops goals and objectives.
• Performs various related duties to successfully fulfill the function of the position.

View full job description

Required Education and Experience:

• Bachelor's degree.
• 12 months in student programming, student services, or closely related experience.

Equivalency/Substitution:

Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 60 months experience.

Department Preferences:

• Master's Degree in higher education administration or its equivalence (Human Relations, Student Affairs, Educational Leadership, Conflict Resolution, etc.)
• Familiarity with electronic student conduct information management systems;Maxientpreferred.
• Thorough knowledge of Student Affairs, Student Conduct, Student Life, and Residence Life

Skills:

• Communication & Interpersonal Skills: Exceptional ability to engage with diverse stakeholders including students, faculty, staff, parents,mediaand community partners.
• Organizational & Time Management: Skilled in managing multiple priorities, workflows, and deadlines effectively.
• Critical Thinking & Problem-Solving: Strong analytical skills for synthesizing complex information including State and Federal regulations and resolving sensitive issues including issues of complex and extreme political sensitivity.
• Leadership & Coaching: Ability to inspire, teach, and influence others; adept at conflict mediation and team supervision.
• Student-Centered Approach: Committed to fostering an inclusive, supportive campus environment; strong initiative to solve problems.
• Intercultural Competence:Understandingofcampus climate and diversity.
• Technical & Analytical Skills: Proficient in Microsoft Office; experienced in metrics, assessment, and reporting.
• Specialized Knowledge: Familiarity withstudent conduct,conflict resolution, restorative justice, and fraternity/sorority systems.
• Policy & Compliance: Skilled in interpreting policies and regulations; ensures adherence to state and federal guidelines.
• Collaboration & Partnerships: Ability to build cross-campus relationships and work effectively with interdepartmental teams;demonstratedadministrative and political acumen.

Hiring Contingent Upon a Background Check: Yes