Community Standards Associate

Capital Consultants Management Corporation; Town of Texas (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company-matching 401k contributions

Paid vacation and holidays

Professional education assistance

Paid volunteering time

Job summary

Capital Consultants Management Corporation (CCMC) is hiring a Community Standards Associate to support our standards team in preserving and enhancing property standards across communities. You will engage with homeowners, coordinate modification applications, and assist with inspections while contributing to a responsive HOA office culture.

We value reliability, attention to detail, and strong communication.

Qualifications

• One year experience in a similar role.
• Excellent communication skills and telephone demeanor.
• Self-motivated, dependable, organized, and efficient with strong problem-solving skills.
• Computer skills that include a working knowledge of MS Office programs.
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided.
• Must pass a pre-employment drug screen and background check.

Responsibilities

• Performing a variety of administrative, coordination, and documentation tasks.
• Offering information, assistance, and materials to new and existing homeowners.
• Educating homeowners with regards to modification applications and governing documents.
• Coordinating modification applications through the approval / denial process.
• Assisting with compliance inspections.
• Processing and tracking violations.
• Organizing and maintaining files.
• Responding to homeowner phone calls and emails.
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review.
• Light HOA administrative task when needed to support the day-to-day operations of the HOA office.

Skills

Communication skills

Driver's license

Detail-oriented

Problem-solving

MS Office

Tools

MS Office

Job description

Are you committed to creating experiences that connect people? Do you like building community? Do you want to work in an environment where teams are encouraged to collaborate as #oneteam #onedream? As a part of the learning culture at CCMC, you play a vital role in our commitment to excellence, which is strategically woven into the guiding principles. We are passionate about developing our teams, investing in their growth, and building thriving and vibrant communities that residents are proud to call home.

COME WORK WITH US!

WHAT WE OFFER

CCMC is a large-scale community management company with a team dedicated to enhancing the resident experience. We empower our team members for personal and professional success by providing mentoring, development opportunities, and industry certification sponsorships.
Our comprehensive benefits package includes medical, dental, vision, company-matching 401k contributions, paid vacation, paid holidays, professional education assistance, and more!

WE BELIEVE IN YOU!

At CCMC, we embrace a learning culture and understand that to revolutionize the industry; we must continuously sharpen our skills through professional and personal development.

We are proud to offer industry certifications that support large-scale community management. This benefit is available to full-time team members who choose to advance their career path. In addition, we provide monthly educational classes available both in-person and hybrid, along with access to a wide array of courses through our online learning platform. Knowledge is power, and you hold the key to a bright future!

GIVING BACK

The CCMC team is dedicated to improve wellbeing within communities.
HomeWorks is our employee-driven program that partners with charitable organizations across the nation to provide volunteer opportunities to our team. We offer eight hours of paid volunteer time each year to all full-time team members.

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you have a keen eye for detail?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The primary goal of the Community Standards Associate is to support the community standards team with a common goal of preserving and enhancing property standards.

What you’ll accomplish:

• Performing a variety of administrative, coordination, and documentation tasks
• Offering information, assistance, and materials to new and existing homeowners
• Educating homeowners with regards to modification applications and governing documents
• Coordinating modification applications through the approval / denial process
• Assisting with compliance inspections
• Processing and tracking violations
• Organizing and maintaining files
• Responding to homeowner phone calls and emails
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review. If specific landscaping items need to be brought to the attention of the association, they can be addressed per the developer’s request.
• Light HOA administrative task when needed to support the day-to-day operations of the HOA office.

What we’re looking for:

• One year experience in a similar role
• Excellent communication skills and telephone demeanor
• Self-motivated, dependable, organized, and efficient with strong problem-solving skills
• Computer skills that include a working knowledge of MS Office programs
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

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