Community Standards Associate

Capital Consultants Management Corporation; Spring (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off

Parental leave

Wellness program

Professional development

Flexible Spending Accounts

Job summary

Capital Consultants Management Corporation (CCMC) seeks a Community Standards Associate to support the community standards team in preserving and enhancing property standards within master planned communities. The role focuses on administrative coordination and guiding modification applications through the approval process.

Responsibilities include inspections support, processing violations, organizing files, and responding to homeowner calls and emails.

Qualifications

• One year of experience in a similar role.
• Excellent communication skills and telephone demeanor.
• Self-motivated, dependable, organized, and efficient with strong problem solving.
• Computer skills that include a working knowledge of MS Office programs.
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance.
• Must pass a pre-employment drug screen and background check.
• If driving is or becomes a requirement of the role it is required at all times that you hold a valid state driver’s license for the class of vehicle you are driving; maintain a clean motor vehicle report and current automobile insurance.

Responsibilities

• Performing a variety of administrative coordination and documentation tasks.
• Offering information, assistance, and materials to new and existing homeowners.
• Educating homeowners with regards to modification applications and governing documents.
• Coordinating modification applications through the approval/denial process.
• Assisting with compliance inspections.
• Processing and tracking violations.
• Organizing and maintaining files.
• Responding to homeowner phone calls and emails.
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review.
• Light HOA administrative task when needed to support the day to day operations of the HOA office.

Skills

Communication skills

Organized

Problem solving

Self-motivation

Tools

MS Office

Job description

Do you thrive in a service oriented environment where you are part of a collaborative team Do you have a keen eye for detail Were CCMC a community management company specializing in master planned communities Our vision of inspiring a resident centric focus is brought to life by our core values Integrity Respect Service and Community The primary goal of the Community Standards Associate is to support the community standards team with a common goal of preserving and enhancing property standards

• Performing a variety of administrative coordination and documentation tasks
• Offering information assistance and materials to new and existing homeowners
• Educating homeowners with regards to modification applications and governing documents
• Coordinating modification applications through the approval denial process
• Assisting with compliance inspections
• Processing and tracking violations
• Organizing and maintaining files
• Responding to homeowner phone calls and emails
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review
• If specific landscaping items need to be brought to the attention of the association they can be addressed per the developers requestLight HOA administrative task when needed to support the day to day operations of the HOA office

What were looking for

• One year experience in a similar role
• Excellent communication skills and telephone demeanor
• Self motivated dependable organized and efficient with strong problem solving skills
• Computer skills that include a working knowledge of MS Office programs
• Must have a valid drivers license in the state of employment and a personal vehicle with current liability insurance standard mileage reimbursement provided
• Must pass a pre employment drug screen and background check
• If driving is or becomes a requirement of the role it is required at all times that you hold a valid state drivers license for the class of vehicle you are driving maintain a clean motor vehicle report and hold current automobile insurance at statutory limits You must notify Human Resources immediately regarding any change to your motor vehicle standing CCMC may periodically review motor vehicle reports to ensure compliance with these requirements

Physical requirements

• Mobility Ability to walk the grounds long distances in various weather conditions
• Lifting and Carrying Occasionally lifting and carrying supplies or equipment up to 25 pounds
• Extended Sitting or Standing Capability to sit or stand for extended periods during meetings or events
• Manual Dexterity Skills in using technology including computers and mobile devices
• Driving Ability to operate vehicle to perform certain job functions
• Please note We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status

We are committed to creating an inclusive and accessible work environment If you require reasonable accommodations during the application process or in performing the job duties as described in the posting please email talentccmcnetcom so we can review next steps together

What we offer

• Comprehensive benefits package including medical dental and vision
• Wellness program
• Flexible Spending Accounts
• Company matching 401k contributions
• Paid time off for vacation holidays medical and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs including Employee Assistance Program and Calm Health
• Optional benefits including short and long term disability life insurance and pet insurance

Most importantly a caring team who is dedicated to your success