Community Standards Coordinator

Capital Consultants Management Corporation; Round Rock (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

EAP and Calm Health

401k with Company Match

Competitive pay

Part-time flexible schedule

Caring team

Job summary

Capital Consultants Management Corporation seeks a Community Standards Coordinator to deliver outstanding resident services and enforce HOA standards. You will handle inquiries, perform inspections, and support architectural reviews while maintaining confidentiality and professional conduct.

This part-time role requires a valid driver's license, flexible scheduling including evenings/weekends, and proficiency in MS Office. Knowledge of HOA documents and customer-service focus are essential.

Qualifications

• Professional and adaptable with strong time management and organizational skills.
• Excellent problem solving and confidentiality in business matters.
• Strong written and verbal communication skills across phone and email.

Responsibilities

• Maintain a high level of customer service for resident inquiries.
• Answer calls and emails with general information on HOA rules and violations.
• Document, photograph and record all violations and assist with Architectural Review processes.

Skills

Customer service

Attention to detail

Time management

Verbal & written communication

Professional demeanor

Education

CAM license

Tools

MS Office

Job description

Do you thrive in a service oriented environment where you are part of a collaborative team Do you want to have a career with a company that values its employees Were CCMC a community management company specializing in master planned communities Our vision of inspiring a resident centric focus is brought to life by our core values Integrity Respect Service and Community

About the community

Designed for people age 55 and better one of the location communities is set upon acres of countryside that is conveniently located with easy access to anything and everything Amenities include a large clubhouse that features flexible meeting rooms a professional kitchen for catering and demonstrations a fitness room resort style pool and more Residents also enjoy a number of concierge services The other community is a growing master planned community which offers a choice of complimentary floor plans designed for easy living and entertaining Amenities include a pool and pavilion

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails and provide general information of HOA governing documents and violations

What youll accomplish

• Conduct community drives and inspections of residential properties
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics
• Document photograph and record all violations
• Assist Homeowners with the Architectural Review process
• Prepare applications for the committee review

What were looking for

• Professional and adaptable demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self motivated dependable organized and efficient with excellent problem solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook Word and Excel
• Able to communicate effectively orally and in writing and have high attention to detail
• Have excellent telephone manner with a commitment to the highest customer service possible

Requirements

• Must have a valid drivers license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager including possible evenings and weekends
• Must pass a pre employment drug screen and background check
• CAM license preferred
• Required in Florida Georgia and Nevada within six months of hire

The physical requirements can vary but generally they may include

• Mobility Ability to walk the grounds long distances in various weather conditions
• Lifting and Carrying Occasionally lifting and carrying supplies or equipment up to 25 pounds
• Extended Sitting or Standing Capability to sit or stand for extended periods during meetings or events
• Manual Dexterity Skills in using technology including computers and mobile devices
• Driving Ability to operate vehicle to perform certain job functions

Please note We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status

We are committed to creating an inclusive and accessible work environment

If you require reasonable accommodations during the application process or in performing the job duties as described in the posting please email talentpartnerwithventuracom so we can review next steps together If driving is or becomes a requirement of the role it is required at all times that you hold a valid state drivers license for the class of vehicle you are driving maintain a clean motor vehicle report and hold current automobile insurance at statutory limits You must notify Human Resources immediately regarding any change to your motor vehicle standing CCMC may periodically review motor vehicle reports to ensure compliance with these requirements

What we offer

• Support Programs Employee Assistance Program EAP and Calm Health
• As a part time employee you may be eligible to accrue paid sick leave in accordance with applicable state and local laws
• 401k with Company Match Automatic enrollment with a 30 match on the first 10 of contributions
• Competitive pay depending on experience
• Part time flexible schedule
• Most importantly a caring team who is dedicated to your success