Community Services Specialist (CSSP)

Breakthrough Behaviorial Resources; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Breakthrough Behaviorial Resources is seeking a Community Services Specialist (CSSP) to provide mental health rehabilitative and case management support under the direct clinical supervision of a QMHP-CS or LPHA. You will help clients develop coping and daily living skills, document progress, accompany to appointments, and connect families with community resources while maintaining professional conduct.

This role may be filled as a W-2 employee or as a 1099 contractor, with credentialing and

Qualifications

• Must hold active CSSP credential per 25 TAC §412.303 (grandfathered).
• Credential must be verified in personnel file prior to service delivery.
• Must successfully pass criminal background, CPS registry, and child abuse/neglect registry checks.
• Must maintain CPR/First Aid certification.
• Must complete agency-required orientation and ongoing training.
• High school diploma or equivalent as stated.
• Experience providing supportive services to individuals with mental/behavioral health needs preferred.

Responsibilities

• Provide mental health rehabilitative and case management support under direct clinical supervision of a QMHP-CS or LPHA.
• Assist clients in developing coping, daily living, and community integration skills identified in the ISPs.
• Support implementation of service plans and document service delivery and client progress.
• Accompany and support clients at appointments, court hearings, and community activities as directed.
• Maintain accurate, timely documentation in accordance with Medicaid, state, and agency standards.
• Participate in required clinical supervision sessions and team meetings.
• Communicate observations, changes in client status, and concerns to the supervising QMHP-CS/LPHA promptly.
• Assist in connecting clients and families to community resources under clinical direction.
• Maintain professional, courteous conduct consistent with agency standards.

Skills

Active listening

Clear, compassionate communication

Cultural competency

Documentation habits

Patience

Reliability

Judgment in client-facing situations

Education

CSSP credential (grandfathered)

High school diploma or equivalent

Job description

Position Title

Community Services Specialist (CSSP)

Credential Type

Non-degree; closed/grandfathered credential

Reports To

Supervising QMHP-CS or LPHA

Classification

W-2 Employee or 1099 Independent Contractor (see below)

Roles and Responsibilities

• Provide mental health rehabilitative and case management support services to clients under the direct clinical supervision of a QMHP-CS or LPHA.
• Assist clients in developing coping, daily living, and community integration skills identified in the individualized service plan.
• Support implementation of service plans developed by supervising clinical staff and document service delivery and client progress.
• Accompany and support clients at appointments, court hearings, and community activities as directed by the supervising clinician.
• Maintain accurate, timely documentation in accordance with Medicaid, state, and agency documentation standards.
• Participate in required clinical supervision sessions and team meetings.
• Communicate observations, changes in client status, and concerns to the supervising QMHP-CS/LPHA promptly.
• Assist in connecting clients and families to community resources under clinical direction.
• Maintain professional, courteous conduct consistent with agency standards at all times.

Compliance Requirements

• Must hold an active CSSP credential verified as meeting the criteria set out in 25 TAC §412.303 (Definitions) as of August 31, 2004. Per 1 TAC §353.1415(b), CSSP is a closed credential — no new CSSP credentials may be established after that date.
• Credential must be verified and documented in the personnel file prior to service delivery, and re-verified through the agency's credentialing and re-credentialing process under 26 TAC §301.331(c).
• Must successfully pass criminal background, CPS registry, and child abuse/neglect registry checks.
• Must maintain current CPR/First Aid certification.
• Must complete agency-required orientation and ongoing training as assigned by the supervising QMHP-CS/LPHA.

Minimum Qualifications

• Must have met the qualifying criteria for CSSP status as of August 31, 2004, per 25 TAC §412.303 — this is a historical, grandfathered credential; no new individuals may be qualified into this credential today.
• High school diploma or equivalent (to be confirmed against the individual's original 412.303 qualifying record during credential verification).
• Prior documented experience providing supportive services to individuals with mental or behavioral health needs is preferred.

Knowledge, Skills, and Abilities (KSAs)

• Active listening and clear, compassionate communication.
• Basic understanding of mental and behavioral health conditions and rehabilitative service concepts.
• Ability to follow a supervising clinician's direction and treatment/service plan accurately.
• Solid documentation habits and attention to detail.
• Patience, reliability, and sound judgment in client-facing situations.
• Cultural competency and ability to build rapport with clients and families.
• Ability to recognize and elevate crisis or safety concerns promptly.

Employment Classification

• This position may be filled as a W-2 employee or as a 1099 independent contractor, depending on business need, scope of engagement, and degree of direction and control involved.
• If engaged as a 1099 independent contractor, the individual must establish and maintain a formal business entity (DBA or LLC) with its own business EIN, and must submit all required credentialing documentation, prior to contract execution and service delivery.
• Employment classification is determined by Breakthrough Behavioral in accordance with IRS common-law and Texas Workforce Commission standards, and is subject to periodic review.
• This role functions under the direct clinical supervision of a QMHP-CS or LPHA; supervision terms should be structured consistently with the selected classification.