Community Services Program Coordinator (AHSO)

IMDiversity; Austin (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

IMDiversity in Austin, TX invites applications for a Community Services Program Coordinator. The role oversees service coordination, training, resources, and outreach for community programs, focusing on collaboration with city agencies, schools, residents, and service providers.

The candidate will analyze data, identify grant opportunities, and help shape short- and long-range plans while ensuring compliance with relevant laws and contracts.

Qualifications

• Bachelor's degree in Business Administration, Public Health/Human Services, Liberal Arts, or Social Work and 2 years of related experience.
• Experience can substitute education up to four years.
• Knowledge of grants and contracts administration and related laws.

Responsibilities

• Leads initiatives related to community services and outreach.
• Serves as liaison to City Council, departments, schools, residents and stakeholders.
• Collaborates with internal and external partners to promote services and engage the community.
• Arranges staff development and training opportunities.
• Assists in developing short- and long-range plans.
• Assists in formulating City policies and operating procedures.
• Identifies, collects, analyzes data, writes reports, and makes recommendations.
• Responds to inquiries and resolves complaints from internal and external sources.
• Researches grant opportunities and prepares applications.

Skills

Oral communication

Written communication

Data analysis

Training others

Education

Bachelor's degree in related field

Tools

HMIS

Job description

Community Services Program Coordinator (AHSO)

locations
One Texas Center
time type
Full time

job requisition id
JR105038
About This Position

Job Description:
Coordinator, Community Services Program

Purpose:

Under general direction, this position is responsible for service coordination, including training, resources, and outreach related to community programs.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Leads initiatives related to community services and outreach.

Serves as the primary liaison and advisor to City Council, City departments, school districts, residents, and other stakeholders.

Works collaboratively with internal & external stakeholders to promote/improve services and to engage the community based on changing needs.

Arranges for staff development and training opportunities related to the services.

Assists in the development of short- and long-range plans.

Assists in the formulation of City policies and operating procedures.

Identifies, collects, and conducts research to complete data analysis; compiles data/information; writes/presents informational reports that summarize findings; and makes recommendations.

Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources.

Researches and identifies new/renewal grant opportunities and completes/submits grant applications.

Reviews legislation, regulations, and policies to determine impact.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of Local, State, and Federal resources and categorical programs.

Knowledge of community resources available and how to use them effectively.

Knowledge of research techniques.

Knowledge of laws and regulations pertaining to grants and contracts administration.

Knowledge of grants and contract administration and principals.

Skill in determining needs and gathering, analyzing, and presenting data to provide accurate information for management use.

Skill in oral and written communication.

Skill in handling multiple tasks and prioritizing.

Skill in using computers and related software applications.

Ability to work with frequent interruptions and changes in priorities.

Ability to work well with individuals from a variety of backgrounds and experience, including community leaders, residents, service providers, local officials, and elected representatives.

Ability to train others.

Ability to quickly recognize and analyze irregular events.

Ability to establish and maintain effective communication and working relationships with City employees and the public.

Minimum Qualifications:

Graduation with a bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Health/Human Services, Liberal Arts, or Social Work, plus two (2) years of experience in a field related to the job.

Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

None

Preferred Qualifications:

Current Holder of one of the following licenses: (or the ability to obtain within 6 months of employment)

Licensed Clinical Social Worker (LCSW)

Licensed Masters Social Worker (LMSW)

Licensed Professional Counselor (LPC)

Licensed Professional Counselor-I (LPC-I)

Licensed Marriage and Family Therapist (LMFT)

Previous experience working with the unhoused population or performing outreach

Previous experience with HMIS (Homeless Management Information System) and/or similar software and coordinating entry process/housing assessment.

Bilingual: fluent in English/Spanish

Lived experience or peer support certification