Community Services & Eligibility Specialist

City of Avondale; Avondale (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

The City of Avondale is accepting applications for a Human Services Specialist in the Neighborhood & Family Services Department. This role processes applications for rental, utility, and mortgage assistance for individuals and families experiencing financial hardship, and links clients to community-based support services.

You will conduct client interviews to determine eligibility, provide referrals, assist with submitting applications, and perform front desk duties and data entry in a

Qualifications

• High School diploma or GED required; Bachelor's degree in Human Services or related field preferred.

Responsibilities

• Process applications for rental, utility, and mortgage assistance for individuals and families experiencing financial hardship.
• Work directly with the public to determine eligibility and funding sources.
• Provide referrals and link clients to community-based support services.
• Perform CAP Caseworker duties, interview clients to determine eligibility and assist with forms and letters.
• Assist with front desk operations, data input, and general administrative tasks.

Skills

Bilingual Spanish

Customer service

Data entry

Education

High School diploma or GED

Bachelor's degree preferred

Job description

The City of Avondale is accepting applications for a Human Services Specialist in the Neighborhood & Family Services Department. This role processes applications for rental, utility, and mortgage assistance for individuals and families experiencing financial hardship, and links clients to community-based support services.

You will conduct client interviews to determine eligibility, provide referrals, assist with submitting applications, and perform front desk duties and data entry in a