Community Services Director (54385)

Volunteers of America Chesapeake & Carolinas; Maryland; On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Community Services Director to oversee vital community support activities in line with state regulations. This role involves managing service delivery, developing care plans, and supervising a dedicated team of Community Support Specialists. The ideal candidate will possess a strong background in mental health, ensuring compliance with HIPAA and Medicaid regulations while fostering a supportive environment for clients. Join this impactful organization and make a difference in the lives of individuals with serious emotional disturbances.

Qualifications

• 2+ years of experience as a Licensed Mental Health Professional.
• Deep knowledge of PRP, TCM, SE, and Medicaid procedures.

Responsibilities

• Oversee service delivery and develop care plans for clients.
• Supervise Community Support Specialists and ensure compliance with regulations.

Skills

Licensed Mental Health Professional

Knowledge of PRP, TCM, SE, and Medicaid procedures

Proficiency in Microsoft Office

Ability to multitask

Bilingual skills

Education

Licensed Mental Health Professional (LGPC, LGSW, LCPC, LCSW-C, LCAD)

Tools

Microsoft Office

Job description

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Job Summary

The Director of Community Services will be responsible for community support activities in accordance with state regulations. This includes overseeing service delivery through assessments, developing care plans, supervising Community Support Specialists, and reviewing documentation for quality and compliance.

Responsibilities

1. Participate in assessing participant needs and developing, implementing, and monitoring IRP and/or IPP.
2. Supervise PRP, TCM, and SE services per regulations.
3. Coordinate care meetings and address client needs.
4. Communicate with clinical staff regarding progress.
5. Follow directives from the agency administrator and comply with policies.
6. Manage fiscal planning and financial responsibilities.
7. Maintain accurate case records per HIPAA and Medicaid regulations.
8. Oversee activities ensuring safety, including children’s activities.
9. Provide supervision, consultation, and crisis intervention.
10. Conduct trainings and participate in team staffing.
11. Handle case intakes, authorizations, and verifications.
12. Act as liaison with other departments and communicate regularly with mental health supervisors.
13. Collect and review client outcomes, set improvement goals, and report progress.
14. Attend relevant training sessions.
15. Perform other duties as assigned.

Qualifications

• Licensed Mental Health Professional (LGPC, LGSW, LCPC, LCSW-C, LCAD) with 2+ years of relevant experience.
• Deep knowledge of PRP, TCM, SE, and Medicaid procedures.
• Knowledge of resources for individuals with serious emotional disturbances.
• Ability to multitask and work independently in a non-traditional environment.
• Proficiency in Microsoft Office and electronic systems.
• CPR/First Aid certification (must be maintained).
• Bilingual skills are a plus.

Additional Information

• Ensure participant compliance with IRP/IPR.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Other
• Industry: Individual and Family Services