Community Services Coordinator - Lead & Deliver Quality Care

To The Rescue; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

To The Rescue is seeking a Human Service Coordinator in Cedar Rapids to support individuals with developmental disabilities, brain injuries, and/or mental illness in community settings. You will oversee program operations, ensure regulatory compliance, and guide staff to deliver high-quality care.

Join a team focused on independence, safety, and quality of life, coordinating with internal teams and external partners while participating in on-call rotation and working across programs.

Qualifications

• Experience in human services, social services, or related field.
• Strong leadership and communication skills.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to handle multiple priorities in a dynamic environment.

Responsibilities

• Oversee program operations to ensure compliance with Iowa Code, Medicaid, and organizational standards.
• Provide leadership, coaching, and support to supervisors and direct support staff.
• Lead member meetings and coordinate with internal teams and community partners to meet health and safety needs.
• Respond to incidents, provide follow-up, and support resolution as needed.
• Provide timely updates to internal and external stakeholders and participate in on-call rotation.

Skills

Leadership

Communication

Prioritization

Disabilities/Human services experience

Critical thinking

Teamwork

Tools

Microsoft Office

Google Workspace

Job description

To The Rescue is seeking a Human Service Coordinator in Cedar Rapids to support individuals with developmental disabilities, brain injuries, and/or mental illness in community settings. You will oversee program operations, ensure regulatory compliance, and guide staff to deliver high-quality care.

Join a team focused on independence, safety, and quality of life, coordinating with internal teams and external partners while participating in on-call rotation and working across programs.