2nd Shift Human Services Lead

To-the-Rescu; Cedar Rapids (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Signing bonus $1,000

Job summary

To The Rescue in Cedar Rapids is seeking a 2nd Shift Human Services Lead to supervise a team providing daily care and services for individuals with disabilities in residential settings. This hands-on role combines direct support, staff mentoring, scheduling coordination, and oversight of daily operations within the home.

The role suits someone who enjoys mentoring others, staying organized, and making a meaningful impact in residents' lives.

Qualifications

• High school diploma or GED required.
• Experience as a DSP or caregiver preferred.
• Prior leadership or supervisory experience is a plus.
• Strong communication, organization, and problem-solving skills.
• Ability to use computers and documentation software.
• Accurate documentation and compliance knowledge.

Responsibilities

• Provide hands-on support with daily living activities, meds, transportation, appointments, and community involvement.
• Help members achieve goals related to independence, safety, communication, and daily living skills.
• Support members with personal hygiene, meals, housekeeping, recreation, money management, and other daily needs per care plans.
• Complete daily documentation accurately and on time.
• Work alongside DSPs within the home environment; create monthly staff schedules and coordinate shift coverage.
• Review payroll, timesheets and documentation for accuracy and compliance.
• Oversee day-to-day operations, safety, and cleanliness of the home.
• Coordinate medical appointments and advocate for member healthcare needs.
• Review documentation and medication oversight to ensure HCBS and Medicaid compliance.
• Maintain strong written communication and effective use of technology systems.
• Communicate with leadership, medical professionals, guardians, and support teams.
• Participate in the on-call rotation and respond to staffing or member needs as required.

Skills

Strong communication

Organization

Problem-solving

Documentation skills

Computer literacy

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2nd Shift Human Services Lead

Full Time Manual Labor Cedar Rapids, IA, US

Location: Cedar Rapids, IA Company: To The Rescue Schedule: Full-Time | 2nd Shift 2 - 10 P.M. | Must Be Able to Support Multiple Shifts, Including Evenings, Weekends & On-Call Rotation Signing Bonus: $1,000

Lead and support a team providing daily care and services for individuals with disabilities in a residential setting.

About the Role

To The Rescue is hiring a Human Services Lead to support individuals with developmental disabilities, brain injuries, and mental health needs in residential homes throughout the Cedar Rapids area. This is a hands‑on lead role that combines direct support, staff mentoring, scheduling coordination, and oversight of daily operations within the home.

This position is ideal for someone who enjoys mentoring others, staying organized, and making a meaningful impact in the lives of individuals with disabilities.

Key Responsibilities

Member Support & Direct Care

Provide hands‑on support with daily living activities, medication administration, transportation, appointments, and community involvement

Help members work toward goals related to independence, safety, communication, and daily living skills

Support members with personal hygiene, meal preparation, housekeeping, recreation, money management, and other daily needs as outlined in care plans

Complete daily documentation accurately and on time

Team Leadership & House Operations

Work alongside and support Direct Support Professionals (DSPs) within the home environment

Create and maintain monthly staff schedules while helping coordinate shift coverage

Review payroll, timesheets, and documentation for accuracy and compliance

Help oversee the day‑to‑day operations, safety, and cleanliness of the home environment

Coordinate medical appointments and support member advocacy related to healthcare needs when needed

Documentation, Compliance & Communication

Review documentation and medication oversight processes to help ensure compliance with HCBS standards, Medicaid requirements, and company policies

Maintain strong written communication, accurate documentation, and effective use of technology systems to support compliance and daily operations

Communicate regularly with leadership, staff, medical professionals, guardians, and support teams regarding member needs and services

Participate in the on‑call rotation and respond to staffing or member support needs as required

Preferred Qualifications

High school diploma or GED required

Previous experience as a DSP, caregiver, or in human services preferred

Prior leadership or supervisory experience is a plus

Strong communication, organization, and problem‑solving skills

Strong attention to detail and ability to maintain accurate documentation and compliance standards

Ability to confidently use computers, documentation software, basic technology tools, and writing abilities for daily documentation and incident reports

Schedule & Requirements

Full‑time 2nd shift position requiring flexibility based on operational and staffing needs

Participation in an on‑call rotation is required (approximately one week every four weeks)

Valid driver’s license and eligibility for company vehicle insurance required

Local travel within the Cedar Rapids area may be required

IND‑IA

The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.