Program Leadership & Impact: Human Services Coordinator

To The Rescue; Cedar Rapids (IA); On-site; USD 47,000 - 62,000; Full time

Job summary

To The Rescue is seeking a Human Service Coordinator to support individuals with developmental disabilities, brain injuries, and/or mental illness in community-based settings. You will oversee program operations, ensure compliance with Iowa Code and Medicaid, and support staff in delivering high-quality care.

You will lead teams, coordinate services with partners, and maintain accurate records while focusing on independence and safety for the individuals served.

Qualifications

• Strong leadership and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in human services or related settings.
• Ability to think critically and solve problems.

Responsibilities

• Oversee program operations to ensure compliance with Iowa Code, Medicaid, and organizational standards.
• Monitor documentation, service plans, and reporting for accuracy and completeness.
• Partner with Quality Assurance to maintain up-to-date and compliant records.
• Lead and support Human Services Supervisors and Direct Support staff; assist with training and performance management.
• Coordinate member meetings and interdisciplinary team collaboration; ensure health and safety needs are met.
• Provide timely updates to internal and external stakeholders; participate in on-call rotation.

Skills

Leadership

Communication

Multitasking

Critical thinking

Teamwork

Tools

Microsoft Office

Google Workspace

Job description

To The Rescue is seeking a Human Service Coordinator to support individuals with developmental disabilities, brain injuries, and/or mental illness in community-based settings. You will oversee program operations, ensure compliance with Iowa Code and Medicaid, and support staff in delivering high-quality care.

You will lead teams, coordinate services with partners, and maintain accurate records while focusing on independence and safety for the individuals served.