Certified Peer Support Worker

Chicanos Por La Causa, Inc. (CPLC); Albuquerque (NM); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Generous Paid Holidays

Paid Time Off & Paid Sick Days

Medical, Dental, Vision Coverage

401(k) Retirement Plan

Tuition Reimbursement

Health Savings Account (HSA) & FSA

Life & Disability Insurance Options

Employee Assistance Program

Telemedicine & Concierge Services

Mileage & Cell Phone Reimbursement

Job summary

Chicanos Por La Causa, Inc. is seeking a Certified Peer Support Worker to combine lived experience with professional peer support practices, guiding clients toward recovery and permanent housing.

You will lead the Housing Support Specialist team, ensure trauma-informed services across Rapid Rehousing and Transitional Housing, and mentor staff while supporting compliance and reporting.

Qualifications

• CPSW certification through NM program is required.
• Lived experience with mental health or substance use challenges.
• Experience with homelessness or supportive housing is desirable.
• Strong understanding of trauma-informed care principles.
• Ability to work with diverse populations and demonstrate cultural competency.
• Excellent communication, problem-solving, and organizational skills.
• Maintain professionalism and confidentiality in a fast-paced environment.
• Proficiency in Microsoft Office and client management software.
• Valid driver’s license and local travel ability.

Responsibilities

• Provide direct peer support and as a leader for the Housing Support Specialist team.
• Coordinate daily operations and support program compliance and reporting.
• Mentor team members and assist with complex client situations.
• Support clients from crisis navigation to housing stability and recovery.

Skills

Trauma-informed care

Cultural competency

Communication skills

Problem-solving

Organizational skills

Professional boundaries & Confidential

Microsoft Office

Education

CPSW certification (NM program)

Lived experience with mental health or substance use

Experience with homelessness or supportive housing

Tools

Client management software

Valid driver’s license

Job description

Your lived experience has power. Use it to help others find hope, healing, and a place to call home.

No two days are ever the same at the shelter. (IYKYK.)

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

As a Certified Peer Support Worker, you'll combine your lived experience with professional peer support practices to empower clients on their journey toward recovery and permanent housing.

You'll provide direct peer support while serving as a leader and resource for the Housing Support Specialist team, helping ensure high-quality, trauma-informed services across Rapid Rehousing and Transitional Housing programs. You'll assist with complex client situations, mentor team members, coordinate daily operations, and support program compliance and reporting.

From helping clients navigate crises to celebrating housing successes, your work will make a meaningful difference every single day.

WHO YOU ARE?

You believe recovery is possible because you've lived it.

You lead with empathy, respect, and compassion while maintaining healthy professional boundaries. You thrive in fast-paced environments, enjoy supporting your teammates, and remain calm during challenging situations. You're organized, adaptable, and passionate about helping others overcome barriers to housing and stability.

Minimum Qualifications And Competencies

Education /Background:

• Must be CPSW through a recognized program, such as the New Mexico Certified Peer Support Worker training program
• Lived Experience: CPSW will have a personal history of overcoming mental health or substance use challenges
• Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
• Strong understanding of trauma-informed care principles and a commitment to applying them in practice
• Ability to work effectively with diverse populations and demonstrate cultural competency
• Excellent communication, problem-solving, and organizational skills
• Ability to maintain professionalism and confidentiality in a fast-paced, high-stress environment
• Proficiency in basic computer applications, including Microsoft Office and client management software
• Valid driver's license and ability to travel locally as needed

What does CPLC offer YOU as a valued employee?

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Check out our benefits for FULL-TIME employees below:

• Generous Paid Holidays
• Paid Time Off & Paid Sick Days
• Medical, Dental, and Vision Coverage for Spouse/Domestic Partner & Children up to Age 26
• 401(k) Retirement Plan
• Employee Recognition Program
• Tuition Reimbursement for Qualifying Degrees
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Free Preventative Services & Wellness Rewards
• Life & Disability Insurance Options
• Employee Assistance Program
• Telemedicine & Concierge Services
• Pet Care & LifeMart Employee Discounts
• Mileage & Cell Phone Reimbursement for Qualifying Roles
• Identity Theft Protection & Voluntary Benefits

Recovery creates hope. Housing creates stability. Your lived experience can help make both possible.

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.