Community Services Aide — Full-Time, Help Residents

State-of-Michigan; Benton Harbor (MI); On-site; USD 41,000 - 52,000; Full time

Job summary

The State of Michigan Department of State is seeking a dedicated staff member to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. This full-time role involves processing transactions, answering questions, and guiding customers through available services and online options.

You will be responsible for staying organized, maintaining accuracy, and delivering timely support in a fast-paced environment as part of a committed team.

Qualifications

• Educational level typically acquired through completion of high school.
• 6 Level - No specific type or amount is required.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience equivalent to a Department State Aide, including one year equivalent to a Department State Aide 7.

Responsibilities

• Review requests and check eligibility for Michigan residents.
• Process a variety of transactions and answer questions.
• Help customers understand different services and online options.

Education

High School Diploma

Job description

The State of Michigan Department of State is seeking a dedicated staff member to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. This full-time role involves processing transactions, answering questions, and guiding customers through available services and online options.

You will be responsible for staying organized, maintaining accuracy, and delivering timely support in a fast-paced environment as part of a committed team.