Community Services Aide – Eligibility & Customer Support

State-of-Michigan; Greenville (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

State benefits

Job summary

State-of-Michigan seeks a dedicated team member to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and help people navigate available services and online options.

The role is full-time, with a 40+ hour work week and occasional travel to other branches. Pre-employment background checks and citizenship verification may apply.

Qualifications

• Education typically attained through high school.
• 6 Level: no specific type or amount required.
• 7 Level: one year of experience equivalent to a Department of State Aide 6.
• E8 Level: two years of experience equivalent to a Department State Aide, including one year at level 7.

Responsibilities

• Review requests, check eligibility, and ensure applications meet requirements.
• Process transactions and answer questions.
• Help customers understand services and online options.

Skills

People skills

Organized

Detail-oriented

Education

High school diploma

Job description

State-of-Michigan seeks a dedicated team member to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and help people navigate available services and online options.

The role is full-time, with a 40+ hour work week and occasional travel to other branches. Pre-employment background checks and citizenship verification may apply.