Community Service Professional 2

LDH-South Central Louisiana Human Services Authority; Houma (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

LDH-South Central Louisiana Human Services Authority in Houma, LA, seeks a Community Service Professional 2 to interview and assess criteria for developmental disability services. The role involves determining eligibility and outlining services based on ICAP data, with a focus on supporting families and children within the Developmental Disabilities Service system.

The position operates from SCLHSA’s Developmental Disabilities Office in Houma, with a probationary appointment and compensation

Qualifications

• Five years of experience in health or developmentally disabled services or related fields.
• Six years of full-time work experience plus two years in related health or developmentally disabled services, counseling, health care management, or social services.
• Bachelor's degree plus two years of experience in related services.
• An advanced degree in a social sciences field, nursing, public health, health administration, or related field with one year of related experience.
• Experience substitution: Every 30 semester hours earns one year of experience; max 120 semester hours substitutes for four years.

Responsibilities

• Interview and assess eligibility for Developmental Disabilities Service system and Flexible Family Funds.
• Determine initial and continued eligibility for children with Flexible Family Funds.
• Outline specialized services based on ICAP assessments and interview data.
• Create and maintain a resource list of community resources and provider agencies within SCLHSA.

Skills

Counseling

Interviewing

Documentation

Resource coordination

Customer service

Education

Bachelor's degree with related experience

Advanced degree in social sciences or related field

Tools

ICAP assessment tool

Job description

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking an experienced Community Service Professional 2 to interview and assess techniques to determine criteria for assessing development disability services. This role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

If you're ready to take the next step in your career and help shape the future of human services in our region, we want to hear from you.

Qualifications

• Five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR


• Six years of full-time work experience plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR


• A bachelor's degree plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR


• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.


• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As Community Service Professional 2, the incumbent will support clinical operations by:

• Receiving/screening inquires/calls to persons contacting SCLHSA Developmental Disabilities requesting assistance; determine the need for support services by initiating appropriate disposition for assistance to the person.


• Conducting interviews to determine initial and continued eligibility for persons who request services in the Developmental Disabilities Service system and Flexible Family Funds.


• Determining initial and continued eligibility for children who have been assigned slots for Flexible Family Funds program and ensure ongoing monitoring of eligibility for children receiving Flexible Family Funds benefits maintain their eligibility on a quarterly basis.


• Outlining appropriate specialized services for program participants based on assessments using the ICAP assessment tool and other pertinent data gathered during interview with program applicant/participant.


• Creating and maintaining a resource list of community resources, advocacy organizations and provider agencies based within SCLHSA area that are available for referrals for supports for individuals. Continue to become knowledgeable of community resources available for referrals for supports for individual needs.

Position-Specific Details

• Location: This position is located at SCLHSA's Developmental Disabilities Office, located in Houma, LA.


• Appointment Type: Probationary Appointment


• Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.