Community Service Professional 2

State of Louisiana; Houma, Louisiana (LA, MO); On-site; USD 42,000 - 60,000; Full time

Job summary

State of Louisiana's South Central Louisiana Regional Workforce Agency seeks a Community Service Professional 2 to interview and assess eligibility for Developmental Disabilities services. This role involves interviewing, data gathering, and coordinating referrals within SCLHSA's service area.

The position supports evaluation for Flexible Family Funds, maintains quarterly eligibility, and utilizes the ICAP assessment tool to tailor services for participants and families in need.

Qualifications

• Five years or six years+ full-time experience in health or developmentally disabled services, counseling or social services.
• Bachelor’s degree plus two years experience, or an advanced degree with related experience.
• Substitution policy credits 30 semester hours as one year toward six years of experience.

Responsibilities

• Receive/screen inquiries and determine needs for support services.
• Conduct interviews to determine eligibility for services and Flexible Family Funds.
• Determine eligibility for children in Flexible Family Funds and monitor quarterly renewals.
• Outline specialized services based on ICAP assessments and interview data.
• Create and maintain a local resource list of community resources for referrals.

Skills

Interviewing

Eligibility assessment

Client interviewing

Communication

Resource coordination

Education

Bachelor’s degree + 2 years experience

Advanced degree in social sciences / public health fields

Tools

ICAP assessment tool

Job description

Helping people, changing lives through education, prevention, intervention, and treatment in an effort to enhance quality of life.

Join a dedicated team committed to improving lives across South Central Louisiana. SCLHSA is seeking an experienced Community Service Professional 2 to interview and assess techniques to determine criteria for assessing development disability services. This role offers the opportunity to make a lasting impact while working in a supportive, mission-driven environment.

If you're ready to take the next step in your career and help shape the future of human services in our region, we want to hear from you.

• Five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• Six years of full-time work experience plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• A bachelor's degree plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

No Civil Service Test Score is required in order to be considered for this vacancy.

Job Duties:

• Receiving/screening inquires/calls to persons contacting SCLHSA Developmental Disabilities requesting assistance; determine the need for support services by initiating appropriate disposition for assistance to the person.
• Conducting interviews to determine initial and continued eligibility for persons who request services in the Developmental Disabilities Service system and Flexible Family Funds.
• Determining initial and continued eligibility for children who have been assigned slots for Flexible Family Funds program and ensure ongoing monitoring of eligibility for children receiving Flexible Family Funds benefits maintain their eligibility on a quarterly basis.
• Outlining appropriate specialized services for program participants based on assessments using the ICAP assessment tool and other pertinent data gathered during interview with program applicant/participant.
• Creating and maintaining a resource list of community resources, advocacy organizations and provider agencies based within SCLHSA area that are available for referrals for supports for individuals. Continue to become knowledgeable of community resources available for referrals for supports for individual needs.

Position-Specific Details:

Location: This position is located at SCLHSA's Developmental Disabilities Office, located in Houma, LA.

Appointment Type: Probationary Appointment

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Contact Information:

For further information about this vacancy, contact:

Shelby Hidalgo

Acting HR Director

[e-mail]

985-857-3743

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.