Community Service Officer — Field & Public Safety Support

City of Riverside; Riverside (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

The City of Riverside Police Department is seeking Community Service Officer(s) to join the patrol division and help provide para-professional and technical civilian police support across divisions. You will assist in liaising with residents, visitors, and businesses, and perform a variety of duties from records processing to field support.

Ideal candidates will have a high school diploma or GED and at least one year of public contact experience in enforcement or protective services.

Qualifications

• High school graduation or satisfactory equivalent (GED).
• At least one year of responsible public contact experience in enforcement of public laws, ordinance, rules or guidelines in a law-enforcement environment, code enforcement, patrolling community parks, police oriented public support, or security patrol and protective services position.

Responsibilities

• Process and prioritize arrest reports for assignment and assist in the completion of arrest packages; follow up on cases that have been returned by the District Attorney’s office for more information.
• Assist records personnel as needed with the processing of permits & licenses; manage security alarm system including permitting, payments, and inquiries.
• Assist in fingerprinting, photographing and interviewing drug, sex, and arson registrants and suspects; create and maintain files for all registrants and handle updates and changes.
• Provide information to the public and other agencies in accordance with applicable laws and departmental policy; access, retrieve, update, purge, and research various law enforcement records and databases to find information.
• Patrol an assigned area of the City; train and direct Police Cadets, Crossing Guards, and Volunteers and participate in activities as needed.
• Issue citations or warnings for violations of California Vehicle Code provisions and parking control ordinances; impound illegally parked or abandoned vehicles; inspect vehicles and sign-off on citations.
• Respond to calls involving minor traffic matters; perform limited crime or accident scene investigations; collect evidence and impound vehicles at traffic accident scenes and gather traffic statistics.
• Respond to and assist with crime scenes; take photographs, lift latent fingerprints, and collect and process evidence; assist in criminal case investigation by conducting follow-up phone calls, database searches, and interviews.
• Collect and manage missing person, juvenile, runaway, and other police reports.
• Conduct home, business, and industry security inspections of property, identifying security problems or conditions that may attract criminal activity.
• Conduct public presentations, including showing videos, power point presentations, and preparing displays and other audio-visual materials for a wide variety of police programs and services; coordinate and participate in police awareness programs for schools, public events, and other special services within the City.
• Organize neighborhood watch groups and maintain databases; recruit, oversee, and train volunteers to support crime prevention efforts.
• Gather and report information from victims of crimes for analysis of circumstances and trends; receive citizen inquiries and requests for law enforcement service at a public counter, over the telephone, and in the field; take preliminary and routine reports.
• Compile information, gather evidence, and testify in court as required.
• Perform various administrative and office tasks for Police department; administers background checks, manages files, promotes services, and assists sworn officers; updates and manages website for department and its services; perform grant related work and place orders.
• Perform other related duties as assigned.

Skills

Public interaction

Customer service

Public safety support

Education

High school diploma or GED

Job description

The City of Riverside Police Department is seeking Community Service Officer(s) to join the patrol division and help provide para-professional and technical civilian police support across divisions. You will assist in liaising with residents, visitors, and businesses, and perform a variety of duties from records processing to field support.

Ideal candidates will have a high school diploma or GED and at least one year of public contact experience in enforcement or protective services.