Community Service Inspector (Community Code Enforcement)

City of Houston; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The City of Houston’s Houston Public Works—Houston Permitting Center seeks a Community Service Inspector within the Community Code Enforcement Division. The role involves inspecting properties to enforce city codes and addressing blight, while communicating with residents in a professional manner.

A high school diploma or GED is required, with at least one year of related experience. A valid Texas driver's license is needed; bilingual skills and Microsoft Office knowledge are a plus.

Qualifications

• High school diploma or GED required.
• One year of experience related to customer service or an inspection area.
• Bi-lingual abilities and Microsoft Suite knowledge preferred.

Responsibilities

• Perform inspections and enforcement of city codes and regulations.
• Collect field data and prepare written records of proceedings and correspondence.
• Provide information to customers and resolve inquiries professionally.

Skills

Communication

Customer service

Problem solving

Education

High school diploma or GED

Tools

Microsoft Suite

Job description

Position Overview

Applications Accepted from: All Persons Interested

Service Line/Section: Houston Permitting Center/Community Code Enforcement

Location: 601 Sawyer

Workdays & Hours: Monday - Friday, 8 a.m. - 5:00 p.m.*

Subject to change*

Description Of Duties/Essential Functions

Houston Public Works- Houston Permitting Center is looking for a Community Service Inspector within the Community Code Enforcement Division (CCE). CCE works to improve quality of life in Houston neighborhoods by reducing blight and substandard living condidtions through city code inspections and enforcement. CCE administers the city's dangerous building demolitions and public hearings. In addition, CCE conducts residential property property code inspections and enforcement addrssing the following issues:

• Overgrown lots
• Dangerous vacant buildings
• Nuisances on private property
• Matreials & appliances stored in public view
• Junk motor vehicles & graffiti
• Prohibited Yard Parking

The Community Service Inspector positions performs inspections, enforcement of codes, ordinances and regulations. The candidate will have excellent communication and effective problem-solving skills to provide general information and customer assistance. Must be friendly, professional and attentive to the needs of both external and internal customers and provide resolution to customer concerns and/or questions. Maintain a positive and proactive approach to the guidelines and Division goals. Will collect data and requests from field investigations to process. Prepares written records of proceedings and well as original correspondene to customers. May perform other duties as assigned.

WORKING CONDITIONS

This position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions.

Minimum Requirements

EDUCATIONAL REQUIREMENTS: Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

Experience Requirements

One year of experience related to customer service or an area of inspection to be performed is required. Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

License Requirements

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving.

PREFERENCES

• Bi-lingual skill set
• Previous INFOR experience/knowledge
• Experience with Microsoft Suite applications.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION

Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Salary Information

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 16

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.