Community Service Attendant

Inframark LLC; Florida; On-site; USD 17,000 - 28,000; Part time

Job summary

Inframark LLC is seeking a Part Time Community Service Attendant to coordinate daily activities at the Community Center. You will handle clerical tasks, reception duties, and light cleaning while assisting with event support and rentals.

The position requires weekend work (20-25 hours) with flexible weekdays. A high school diploma or GED and customer-service experience are essential, plus a valid driver's license; proficiency in Microsoft Office and basic social media experience is helpful.

Qualifications

• High School Diploma or GED required; customer service oriented.
• Valid driver’s license (Class B CDL preferred).
• Basic proficiency with Microsoft Office applications & internet; experience with social media.
• Must communicate clearly and professionally with the public; contribute to a positive customer experience.
• Pays attention to detail; able to identify and solve problems; escalates issues appropriately.
• Ability to manage multiple tasks; follows policies and SOPs; shows initiative and accountability.

Responsibilities

• Book room, shelter and field rentals following procedures.
• Collect payments via cash, credit card, and checks for services.
• Answer phones and assist residents with various needs.
• Monitor center activities and enforce rules and regulations.
• Perform light cleaning responsibilities.
• Interact with independent contractors and the public.
• Open and close facility during non-business hours as required.
• Provide general labor for special events.
• Maintain communication with Project Manager and Lead Community Service Attendant.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Office

Social media

Job description

JOB FUNCTION / PURPOSE

The Part Time Community Service Attendant is responsible for coordinating the daily activities at the Community Center. This position performs clerical and reception work, as well as light cleaning and event help in the operation of recreational facilities.

Part time - 20-25 hours, weekends, and some flexible weekdays.

PRIMARY RESPONSIBILITIES

• Follows specific procedures to book room rentals, shelter rentals and field rentals.
• Collects payments via cash, credit card and check for a variety of services.
• Answers phones and assists residents with various needs.
• Monitors activities of community center, enforcing rules and regulations.
• Light cleaning responsibilities.
• Interacts with independent contractors and the general public.
• Opens and closes the facility during non-business hours as required.
• Provides general labor for special events.
• Maintains communication with Inframark Project Manager and Inframark Lead Community Service Attendant.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience : High School Diploma or GED. Must be Customer Service oriented.

Licenses/Certifications : Valid Driver's License (Class B CDL preferred).

Technical : Basic proficiency with Microsoft Office applications & internet. Experience working with social media.

Communication : Must have experience working with the public. Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality : Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results : Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 20-25 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark