Community & SEG Growth Leader - Hybrid (DC/MD/VA)

Lafayette Federal Credit Union; Louisiana (MO); Hybrid; USD 88,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k matching contribution

Paid time off

Educational assistance

Commuter benefits program

Job summary

Lafayette Federal Credit Union is seeking a Community and SEG Manager to drive community engagement, secure strategic SEG partnerships, and grow member relationships. The role emphasizes collaboration with branches, HR, Marketing, and external partners to elevate brand presence and business opportunities.

The ideal candidate brings 3–8 years in outreach or partnership roles, strong relationship skills, and experience with CRMs like HubSpot.

Qualifications

• Minimum 3–8 years in community outreach or related roles.
• Proven ability to build partnerships and drive membership growth.
• Strong emotional intelligence and communication skills.

Responsibilities

• Lead community engagement strategies and events.
• Develop SEG portfolio and partnerships.
• Manage relationships with community organizations and key stakeholders.
• Collaborate internally and coach teams; maintain CRM data integrity.
• Provide pipeline reviews and translate opportunities into measurable outcomes.

Skills

Community engagement

Partnership development

Relationship management

CRM proficiency

Strategic planning

Education

Bachelor's degree or equivalent

Tools

HubSpot

Job description

Lafayette Federal Credit Union is seeking a Community and SEG Manager to drive community engagement, secure strategic SEG partnerships, and grow member relationships. The role emphasizes collaboration with branches, HR, Marketing, and external partners to elevate brand presence and business opportunities.

The ideal candidate brings 3–8 years in outreach or partnership roles, strong relationship skills, and experience with CRMs like HubSpot.