Branch Manager - Washington, D.C.

Lafayette Federal Credit Union; Washington (District of Columbia); On-site; USD 73,927 - 80,000; Full time

Benefits offered by this job

Employer paid health insurance

401k employer matching contribution

Paid time off

Educational assistance

Job summary

A reputable financial institution is seeking a Branch Manager to lead their team in Washington, DC. You will manage daily branch operations, ensuring an exceptional customer service experience while training and developing staff. The ideal candidate should have 3-5 years of leadership experience, a passion for serving members, and the ability to drive sales goals. This position offers a competitive salary and an extensive benefits package including health insurance and retirement contributions.

Qualifications

• 3-5 years of progressive experience in managing a team.
• Ability to troubleshoot and resolve inquiries timely.
• Strong interpersonal and communication skills.

Responsibilities

• Manage daily operations of the branch office.
• Train and develop a motivated team for effective service.
• Ensure policies and procedures are followed.

Skills

Leadership

Customer service

Team development

Sales and business development

Job description

Overview

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.

Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.

We are seeking a Branch Manager to join our dynamic team.

About us

Our Difference: Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition, we have also been recognized nationally by (1) Newsweek’s America’s Best Banks, (2) a 5-star rating from Bauer Financial, and (3) national recognition by S&P Global’s Top Performing Credit Unions.

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community make Lafayette Federal a great place to work. Each person is valued for their unique skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities: Professional development, training, and certification are a priority. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

About the role

You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience. As the Branch Manager you will be managing a full-service branch office, ensuring that established policies and procedures are followed, and delegating the day-to-day operations to the branch staff as appropriate, as well as coaching and developing the staff.

A day in the life of a Branch Manager will include:

• Training, developing and hiring a motivated and professional team capable of providing efficient and effective branch services to the Credit Union's members.
• Proactively developing a department culture where employees seek opportunities to cross-sell products and services for the betterment of our members.
• Providing all members with professional support, accurate information, and friendly service.
• Exhibiting a wide degree of creativity and latitude with conducting regular business development and generating new business to meet established sales goals.

Our ideal candidate will be enthusiastic and positive about their role in our Credit Union's success. The ideal candidate will have three to five years of progressive experience leading and managing a team of people in a full-service branch. The ideal candidate will be able to troubleshoot and resolve internal and external inquiries in a timely, friendly and professional manner.

Benefits and compensation

Top benefits or perks:

Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including:

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave and birthday leave
• Educational assistance
• Commuter benefits program and more!

Pay: $73,927 - $80,000 annually depending on experience and qualifications

Location

Location: Lafayette Federal has several branch locations throughout the DMV. We operate across Washington, DC; Maryland; and Virginia. Check locations.

Additional information

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer

EOE/AA/DISABILITY/VETERAN