Community Sales Rep

Hawaiian Telcom; Honolulu (HI); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Hawaiian Telcom is seeking an entry-level sales representative to engage residents, build relationships, and drive sales across kiosks, events, and partner stores in Hawaii. The role emphasizes direct selling, needs assessment, and excellent customer service.

This position is commission-based with base pay and requires flexibility to work evenings and weekends, outdoor environments, and travel within the community.

Qualifications

• High school diploma or equivalent required; college education is a plus.
• Experience in direct sales or customer service is advantageous but not required.
• Ability to connect with diverse communities and communicate clearly.

Responsibilities

• Engage residents at kiosks, events, and retail stores to drive sales.
• Educate customers on features and benefits of offerings.
• Represent the company at community events to expand visibility.
• Build a network of loyal customers and maintain records of activity in CRM.
• Work outdoors in varying weather and flexible hours including evenings/weekends.

Skills

Interpersonal skills

Communication

Presentation skills

Self-motivation

Time management

Customer service

Needs assessment

Education

High School Diploma or equivalent

Tools

CRM system

Job description

This entry-level position is all about engaging directly with residents within our community and fostering connections that drive sales. This role is about sales and building relationships.

This is a commission - base pay position, responsible for selling products and services at our sales kiosks, community events, and retail partner stores.

Essential Functions

• Provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by the Company.
• Educate residents about the features and benefits of our offerings, addressing any questions or concerns they may have.
• Represent the company at sales kiosks, industry events, conferences, and trade shows to expand our network and visibility within the community.
• Build and maintain a network of loyal customers within the community through exceptional customer service and follow-up.
• Maintain accurate records of sales activities and resident interactions using our CRM system.
• Continuously seek out ways to enhance the resident experience and drive sales growth.

Education
Four years of High School or equivalent

Requirements:

• High school diploma or equivalent; college education is a plus.
• Previous experience in direct sales, customer service, or community outreach is advantageous but not required.
• Exceptional interpersonal skills and the ability to connect with people from diverse backgrounds.
• Self-motivated with a positive attitude and a drive to succeed.
• Excellent communication and presentation skills.
• Ability to work independently and manage time effectively.
• Comfortable working outdoors and in various weather conditions.
• Access to reliable transportation for traveling within the community.
• Flexibility to work evenings and weekends as needed.

Experience
1 to 3 years in a related field

Special Knowledge, Skills and Abilities
Superior Listening skills, Intelligent, able to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems Superior consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking. The sales rep must be a self-motivator, able to work with minimal supervision and be able to effectively educate customers about Hawaiian Telcom's products and services.

We have been made aware of fraudulent communications using the Hawaiian Telcom name. Please note that Hawaiian Telcom never asks job applicants for payment and will only contact candidates from email addresses ending in @hawaiiantel.com.

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