Community Sales Director

Arbor Company; West Norwood (NJ); On-site; USD 125,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement plans

Job summary

Arbor Terrace Norwood, part of The Arbor Company, seeks a Community Sales Director in Bergen County, NJ. You will lead all sales and marketing activities, building relationships with families, residents, and referral sources to drive occupancy and revenue growth.

The role requires leadership in a lease-up environment, strong event planning, and excellent communication. You will participate in a collaborative leadership team and promote a compassionate, client‑centered culture.

Qualifications

• Minimum two years of sales and marketing leadership in senior care.
• Experience in a lease-up community preferred.
• Proven track record in event planning and referral source development.
• Engaging verbal and written communication style.
• Proficient computer skills with CRM experience.

Responsibilities

• Build relationships with adult children of residents, residents, and referral sources.
• Lead all phases of the sales and marketing process to meet occupancy and revenue targets.
• Develop market plans and coordinate community-based events.
• Collaborate with the community's leadership team.

Skills

Sales leadership

Lease-up experience

Event planning

Referral source development

Communication skills

CRM systems

Tools

CRM software

Job description

Set in the heart of Bergen County, Arbor Terrace Norwood puts residents in one of Northern New Jersey's most welcoming and convenient towns. Norwood blends suburban charm and beautiful green space with easy access to shopping, nature, and nearby New York City.

The Community Sales Director builds relationships-with the adult children of prospective residents, with seniors themselves, and with professional referral sources. As the department leader, he or she is responsible for all phases of the sales and marketing process to ensure that the community achieves and maintains its budgeted occupancy and revenue growth. The successful Sales Director is a compassionate listener who builds deep connections and follows a disciplined sales process to gain a family's commitment. Leads are generated through excellent market planning which blends external business development and community-based events. The Sales Director also plays a key role in the community's leadership team.

Preferred Background:

• A minimum of two years of sales and marketing leadership experience in the senior care industry is preferred

• Experience in a lease up community is preferred

• Proven track record of event planning, referral source development, and successful sales process

• Engaging verbal and written communication style

• Proficient computer skills, experience with CRM systems

Compensation Range: $125,000 - $130,000

The compensation range listed for this positionIs the totalopportunity, which includes a competitive base salary along with performance-based incentive compensation, such asmove-inand revenue-related bonuses, as well as occupancy target bonuses,. Actual earnings will vary based on individual performance and business results, with the opportunity to earn below or exceed the posted range.

Love what you do and where you work at The Arbor Company.

At Arbor, we believe in serving from the heart. Work shouldn't feel like checking off a task list-it should feel enjoyable, meaningful, and fulfilling. Here are just a few reasons why you'll love being a part of our team:

Make a Real Impact: Every smile, every laugh, and every moment of connection with seniors makes a difference. You're not just making an impact - you're creating joy!

A Team That Feels Like Family: Join a supportive, uplifting crew that's always got your back. Collaboration, respect, and kindness are at the heart of all we do.

Grow With Us: We invest in YOU with career development, leadership opportunities, and hands-on training. Your success is always our success

Work That Delights: From theme days to individual celebrations, we believe in bringing energy and excitement to every day. Who says work can't also include fun moments?

Amazing Perks & Benefits: Competitive pay, great health benefits, retirement plans, and wellness support- you care deeply about seniors, now allow us to care just as deeply for you.

The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in eleven states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care - independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.

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