Community Safety & Guest Experience Officer

Comstock Holding Companies, Inc.; Sterling (VA); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Résumé du poste

Comstock Holding Companies, Inc. seeks a Security Officer for ParkX Management in Sterling, VA. The role ensures safety, smooth operation, cleanliness, and a positive guest experience for residents and visitors.

Responsibilities include patrols, access control, incident reporting, event support, and enforcing policies. Requires Virginia security certification, a year of customer-service experience, a valid license, and flexibility for after-hours work.

Qualifications

• Must be certified security officer by the state of Virginia.
• Minimum of at least 1 year experience in customer-service related field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends, as needed.
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships.
• Strong sense of urgency.
• Strong problem-solving, time management and communication skills.

Responsabilités

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue Banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the “no dogs on the plaza” policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work that is occurring at the property to management.
• Assist the Marketing team before, during, and after events as needed.
• Manage traffic coming onto the plaza and keep it moving.

Connaissances

Customer service

Communication

Time management

Multitasking

Formation

High School Diploma

Description du poste

Comstock Holding Companies, Inc. seeks a Security Officer for ParkX Management in Sterling, VA. The role ensures safety, smooth operation, cleanliness, and a positive guest experience for residents and visitors.

Responsibilities include patrols, access control, incident reporting, event support, and enforcing policies. Requires Virginia security certification, a year of customer-service experience, a valid license, and flexibility for after-hours work.