Community Security & Guest Experience Lead

Comstock; Sterling (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock is seeking a Security Officer for ParkX Management in Sterling, VA to ensure the facility runs safely, cleanly, and provides a positive experience for residents, tenants, and guests. Responsibilities include hourly patrols and access control.

The role requires Virginia certification, at least one year in a customer-service setting, and a valid driver's license. Flexibility for after-hours shifts and weekends is needed, along with strong communication and integrity.

Qualifications

• High School Diploma required.
• Virginia security officer certification required.
• Minimum 1 year customer-service experience.
• Valid driver's license.
• Flexibility to work after hours and weekends.
• Strong communication and integrity.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Observation and reporting of safety.
• Issue Banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the “no dogs on the plaza” policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work that is occurring at the property to management.
• Notify Park X and management of illegal parking.
• Communicate to guests that fire access areas must be accessible.
• Close loading dock doors as needed.
• Report concerns to management.
• Assist Marketing before/during/after events and manage valet for Reston Station.
• For Special events, ensure plaza marketing plan is followed.

Skills

Customer service

Communication

Problem solving

Time management

Integrity

Education

High School Diploma

Job description

Comstock is seeking a Security Officer for ParkX Management in Sterling, VA to ensure the facility runs safely, cleanly, and provides a positive experience for residents, tenants, and guests. Responsibilities include hourly patrols and access control.

The role requires Virginia certification, at least one year in a customer-service setting, and a valid driver's license. Flexibility for after-hours shifts and weekends is needed, along with strong communication and integrity.