Community Resources & Outreach Navigator

LSU New Orleans; Baton Rouge (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

LSU New Orleans is seeking a Community Resources Specialist to serve as a link between Parish Health Units and community programs in the BRCO region. You will meet clients in regional locations, perform needs assessments, and help them set attainable goals.

Responsibilities include follow-up visits, assisting with appointments, and applications for Medical Assistance and SNAP. You will help build and maintain a directory of local resources and participate in community engagement events,

Qualifications

• Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

Responsibilities

• Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the BRCO.
• Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
• M akes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet their identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP.
• Works with other team members to create and maintain a directory of community resources in parishes within region.
• Attends community engagement events in parishes within region.
• Documents each client encounter in detail.
• Prepares reports and documents as needed or requested by program supervisors.
• Attends scheduled program and regional meetings.
• Other tasks as assigned.

Skills

analytical thinking

time management

attention to detail

project management

Microsoft Office

Education

Bachelor’s degree

Associates degree + 3 years experience

6 years professional experience

Tools

Zoom

Teams

Excel

Outlook

Word

Job description

LSU New Orleans is seeking a Community Resources Specialist to serve as a link between Parish Health Units and community programs in the BRCO region. You will meet clients in regional locations, perform needs assessments, and help them set attainable goals.

Responsibilities include follow-up visits, assisting with appointments, and applications for Medical Assistance and SNAP. You will help build and maintain a directory of local resources and participate in community engagement events,