Community Residence Counselor

McLean Hospital; Princeton (MA); On-site; USD 25,000 - 41,000; Full time

Job summary

McLean Hospital in Massachusetts seeks a Community Residence Counselor to provide direct support and supervision for residents in community-based behavioral health programs. You will assist with daily living skills, medication reminders, meals, transportation, and personal care under clinical supervision.

Responsibilities include documenting progress, developing individualized service plans, promoting a trauma-informed, inclusive living environment, and engaging residents in therapeutic and

Qualifications

• High School Diploma or equivalent required; bachelor’s degree preferred in psychology, social work, or related field.
• Experience in human services, residential, behavioral health, or allied health setting preferred.
• MAP certification preferred by Massachusetts Department of Public Health.

Responsibilities

• Support residents with daily routines, medication reminders, meals, transportation, and personal care.
• Monitor resident behavior and document observations, progress notes, and incidents.
• Assist with the development and implementation of individualized service plans under clinical supervision.
• Promote a respectful, inclusive, and trauma-informed living environment.
• Engage residents in therapeutic, recreational, and community integration activities.
• Respond to crises using de-escalation and safety protocols; report to clinical leadership.
• Communicate effectively with care team, family, and external providers.
• Participate in team meetings, trainings, and quality assurance activities.

Skills

Behavioral health basics

Interpersonal skills

Time management

Cultural competence

De-escalation

Education

High School Diploma or equivalent

Bachelor's in Psychology

Bachelor's in Social Work

Bachelor's in Health & Human Services

Associate's Degree or related field

Job description

Site: The McLean Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummarySummaryResponsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs.The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment.This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.Does this position require Patient Care? YesEssential FunctionsSupport residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.Monitor resident behavior and provide interventions consistent with treatment or service plans.Document observations, progress notes, and incident reports accurately and in a timely manner.Assist with the development and implementation of individualized service plans under clinical supervision.Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles.Engage residents in therapeutic, recreational, and community integration activities.Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate.Communicate effectively with care team, family members, and external providers as needed.Participate in team meetings, trainings, and quality assurance activities to support program effectiveness.QualificationsEducationHigh School Diploma or Equivalent required and Bachelor's Degree Psychology preferred or Bachelor's Degree Social Work preferred or Bachelor's Degree Health & Human Services preferred or Associate's Degree Related Field of Study preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsMedication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferredExperienceExperience working in a human services, residential, behavioral health, or allied health setting 1-2 years required and Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years requiredKnowledge, Skills and Abilities- Basic knowledge of behavioral health conditions and support strategies.- Strong interpersonal and communication skills, with the ability to maintain professional boundaries.- Ability to manage time, multitask, and respond to urgent needs calmly and effectively.- Commitment to person-centered care, equity, and cultural competence.- Familiarity with safety protocols and documentation standards in healthcare or social service environments.Additional Job Details (if applicable)At Fernside, we provide private, attentive, individualized care for people with addiction and co-occurring mental health diagnoses, in a comfortable, renovated bed and breakfast about 1 hour west of Boston.Remote TypeOnsiteWork Location162 Mountain RoadScheduled Weekly Hours32Employee TypeRegularWork ShiftRotating (United States of America)Pay Range$ - $29.79/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.