Community Residence Counselor

McLean Hospital; Belmont (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

The McLean Hospital Corporation is seeking a per diem CRC for the Naukeag and LEADER residential programs in Belmont, MA. The role involves direct patient care, counseling, and medication supervision within established treatment plans and program guidelines.

Qualifications include a High School Diploma or equivalent, with a Bachelor’s degree preferred, and MAP certification. One year of patient care experience is preferred, especially in psychiatry.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor's Degree in related field preferred.
• MAP - Massachusetts Medication Administration Program certification required.

Responsibilities

• Provide direct patient care through group and individual counseling per treatment plan.
• Complete documentation: encounter forms and shift notes with accuracy.
• Maintain professional boundaries and build helpful patient relationships.
• Participate in patient rounds or teams as per program guidelines.
• Oversee medication administration and report side effects to medical staff.

Skills

Time management

Communication skills

Teamwork

Computer literacy

Professional growth

Education

High School Diploma or Equivalent

Bachelor's Degree Preferred

Tools

Epic

PRISM

Job description

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a per diem CRC position for the Naukeag and LEADER residential programs. This position is located in Belmont, MA.

JOB RESPONSIBILITIES AND STANDARDS OF PERFORMANCE

• Responsibility Provides direct patient care through group and individual counseling in accordance with current treatment plan.
• Clear, concise, and timely documentation; encounter forms and shift notes.
• Establishes relationships with patients that are helpful and maintains professional boundaries.
• Participates in patient rounds or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines.
• Intervenes in managing complex patient situations.
• Remains awake and alert at all times while on the job.
• Works effectively to manage the therapeutic milieu.
• Participates in leading and co-leading patient groups.
• Provides and supervises community activities according to needs.
• This may include transporting patients to and from activities in hospital vehicles.
• Provides patients with direction and supervision as needed.
• Follows established program policies, procedures, and protocols.
• Assumes leadership when functioning in charge counselor position by delegating duties and providing supervision when needed.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Supervises patients in taking medication as prescribed.
• Follows all program and hospital wide policies and procedures.
• Reports and documents missed doses to appropriate staff.
• Communicates observations related to medication side effects and desired effects to appropriate medical staff in a timely manner.
• Supports nursing staff in assisting patient in acquiring skills to successfully self-medicate. Assist patients in their activities of daily living.
• Identifies patient's strengths and deficits related to ADL's and initiates and implements interventions to meet these needs.
• Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
• Assist patients in maintaining and keeping various appointments.
• Maintains a commitment to professional growth and competency.
• Completes mandatory in-service requirements.
• Identifies areas of strengths and areas needing improvement with supervisor.
• Maintains competency for treating age specific patient populations.
• Uses supervision effectively to enhance professional growth and development.
• Attends and participates in rounds and case conferences when appropriate.

Qualifications

Education

High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health required

Experience

One-year patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred

Knowledge, Skills and Abilities

• Time Management.
• Excellent verbal and written communication skills.
• Ability to work as part of a team.
• Maintains a commitment to professional growth and competency.
• All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical and administrative purposes.
• Familiarity with Epic preferred.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionsl (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$23.40 - $30.73/Hourly

Grade

MCL051

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title 1 of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.