Community Relations & Tours Coordinator

Gerdau North America; Midlothian (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Gerdau North America seeks a Public Relation Communication Admin Services Clerk – Community Liaison to coordinate plant tours and community involvement. You will accompany visitors, present plant information, and support social responsibility outreach while reporting to Human Resources.

The role requires strong customer service, admin skills, and proficiency in MS Office; you will manage scheduling, event planning, and visitor logistics in a fast-paced environment.

Qualifications

• Excellent customer service and professionalism.
• Ability to work in a fast-paced environment.
• Strong administrative and organizational skills.
• Proficient in Microsoft Office and collaboration tools.

Responsibilities

• Coordinate and schedule plant tours for visitors.
• Serve as liaison between mill leadership and visiting groups.
• Accompany tour groups and present department information to visitors.
• Greet visitors and direct them to appropriate contacts and rooms.
• Coordinate PPE and room reservations in Outlook; setup/teardown of meeting spaces.
• Assist with social responsibility outreach and community events.
• Manage budget spend related to public relations and events.
• Perform various administrative tasks to support multiple departments.

Skills

Customer service

Adaptability

Administrative skills

Attention to detail

Multi-tasking

Communication

MS Office

Collaboration tools

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Teams

SharePoint

Job description

Gerdau North America seeks a Public Relation Communication Admin Services Clerk – Community Liaison to coordinate plant tours and community involvement. You will accompany visitors, present plant information, and support social responsibility outreach while reporting to Human Resources.

The role requires strong customer service, admin skills, and proficiency in MS Office; you will manage scheduling, event planning, and visitor logistics in a fast-paced environment.