Community Relations Sales Counselor - Senior Living

Wellington; West Goshen Township (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Wellington at Hershey's Mill is seeking a Community Relations Sales Counselor (Senior Living) to lease apartments and drive occupancy while upholding a positive image with residents, families, staff, and referral sources. The role emphasizes HEART values and teamwork in a full-time capacity.

Senior living experience is preferred; valid driver's license is beneficial. You will engage with walk-ins, calls, and referrals, reporting daily progress and maintaining confidentiality of all information.

Qualifications

• Experience in senior housing sales preferred.
• Valid drivers license is optional based on role.
• Strong communication and organization skills required.

Responsibilities

• Lease apartments and achieve occupancy targets.
• Respond to walk-ins, phone-ins, and inquiries promptly.
• Secure required move-ins and meet monthly net gains.
• Build and maintain relationships with residents, families, and care providers.
• Participate in community outreach to generate referrals for sales goals.
• Report sales activity to supervisor daily.
• Consider all alternatives before closing a lead.
• Treat every inquiry with value and confidentiality of information.

Skills

Leads follow-up

Customer service

Communication

Lease experience

Computer skills

Tools

CRM software

Job description

Community Relations Sales Counselor - Senior Living

• Full-time
• Community Name: Wellington at Hershey's Mill

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

SENIOR LIVING EXPERIENCE PREFERRED

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

• Previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Benefits

• health
• dental
• vision
• retirement benefits
• short-term disability
• long-term disability
• paid time off
• DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.