Community Relations Counselor

SmartRecruiters, Inc.; Florida; On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision benefits

Retirement benefits

Paid time off

DailyPay

Job summary

Senior Lifestyle is seeking a Leasing Associate to lease apartments and reach move‑in goals while maintaining a positive image with residents, families, and referral sources.

You will follow up with walk-ins, calls, and inquiries, secure budgeted move-ins, and report sales activity to your supervisor daily.

No experience is required, though senior housing sales experience is a plus; a valid driver’s license and strong computer skills are needed, with an outgoing, detail‑oriented personality.

Qualifications

• No experience required; sales experience in senior housing preferred.
• Valid driver’s license.
• Detail-oriented with strong accuracy.
• Outgoing, communicative with residents, families, and staff.
• Goal-oriented with ability to meet deadlines.
• Strong computer skills and quick to learn new software.

Responsibilities

• Lease apartments and achieve occupancy targets.
• Respond to walk-ins, phone-ins, and mail-ins promptly.
• Secure required move-ins and net gains monthly.
• Develop relationships with residents, families, and care providers.
• Participate in community outreach to generate referrals.
• Report sales activity daily to supervisor.
• Consider alternatives before closing a lead.
• Treat every inquiry with value.
• Maintain confidentiality of information.

Skills

Sales experience

Communication

Detail-oriented

People skills

Deadline oriented

Computer skills

Tools

CRM software

Microsoft Office

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

Job Description

Salary $80k

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Qualifications

• No experience is needed, though previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.