Community Relations Manager

Trustmark National Bank; Jackson (MS); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Community Relations Manager to lead philanthropic efforts and community engagement. This pivotal role involves managing corporate giving programs, fostering relationships with community partners, and promoting volunteerism among employees. The ideal candidate will have extensive experience in community relations, project management, and excellent communication skills. Join a dynamic team dedicated to making a positive impact in the community while representing corporate values and enhancing brand awareness. This position offers a unique opportunity to shape community initiatives and drive meaningful change.

Qualifications

• 10 years in community relations or related PR/marketing role.
• 5 years managing contribution processes and policies.
• Advanced communication and project management skills.

Responsibilities

• Manage corporate giving programs and volunteer initiatives.
• Build relationships with community organizations.
• Analyze and present reports on community engagement.

Skills

Community Relations Management

Public Relations

Marketing

Project Management

Negotiation Skills

Analytical Skills

Communication Skills

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Communications

Bachelor's Degree in Business

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Community Relations Manager

Location

US-MS-Jackson

Job ID

2025-18171

Category

Marketing

Type

Regular Full-Time

Job Grade

14

FLSA Status

Exempt

Job Location: Company

Community Relations - 10244

Overview

This position manages the company's philanthropic efforts through corporate contributions, sponsorships, community relations and volunteer engagement to include managing the associated policies, contribution systems, procedures and processes.

Responsibilities

Manage corporate giving programs within the company's footprint, including managing the contribution/sponsorship process for corporate giving, and the development, implementation, maintenance, and enhancements for the on-line request system
• Manage corporate volunteer initiatives and promote associate volunteerism and engagement within Trustmark's communities
• Build relationships with community organizations and maintain connections with community partners
• Communicate giving and/or volunteer support decisions to requesting organizations/individuals
• Develop and present budget recommendations
• Conduct presentations, host tours, and develop volunteer orientations and training as needed
• Serve as Trustmark representative at community events
• Work with lines of business managers and associates to ensure optimal representation at various Trustmark-sponsored company and community events
• Develop and lead Trustmark community relations and volunteer initiatives and events, such as Trustmark Park events, new location Grand Openings, tradeshows, etc.
• Assure that the corporate brand is preserved and representative of corporate image and philosophy, both internally and externally
• Collaborate with the Communications team to promote awareness of Trustmark's community engagement and volunteer activities and spotlight stories, images, and testimonials from corporate and community partners
• Conduct research on individuals, organizations and foundations for potential community partnerships and monitor industry trends, competitor initiatives and best practices across the industry
• Analyze, prepare and present reports on contributions/sponsorships/volunteerism/community engagement, as needed, to various committees and stakeholders
• May supervise Community Relations Coordinator(s): cross train, lead and develop community relations associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals
• Perform additional duties as assigned

Qualifications

• 10 years of work experience in a community relations role or related PR or marketing role
• 5 years' experience being responsible for contribution processes, policies and systems
• Excellent ability to develop strong professional working relationships and interact effectively with all levels of internal and external stakeholders
• Strong comprehension of issues relative to corporate and community partnerships, with a focus in the financial industry preferred
• Mastery of project management and prioritization skills
• Advanced oral and written communication skills
• Excellent track record of negotiation and decision-making skills
• Excellent ability to work well under pressure and manage sensitive topics
• Self-motivated, flexible and able to work well both independently and as part of a team
• Advanced at using Microsoft Word, Excel, PowerPoint and Outlook
• Strong analytical skills
• Must be able to travel on an as needed basis
• Four-year college degree in marketing, communications or business related preferred
• Knowledge of Trustmark's markets preferred
• Knowledge of community relations initiatives preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to travel on an as needed basis.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.