Community Relations Manager

Washington County, Oregon; Hillsboro (OR); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Community Relations Manager to enhance accessibility and inclusivity within public library services. This pivotal role involves leading marketing and communications efforts, engaging diverse communities, and overseeing partnerships to ensure library services remain relevant and accessible. As part of the Leadership Team, you will collaborate on strategic goals and initiatives, playing a key role in community engagement and organizational change. This position offers a hybrid work schedule, providing a unique opportunity to make a significant impact in the community.

Qualifications

• Master's or Bachelor's degree with relevant experience in library and community engagement.
• 3-5 years of supervisory experience in a similar role.

Responsibilities

• Oversee Marketing & Communications and Partnerships teams to enhance community awareness.
• Collaborate with leadership to set departmental goals and foster a collaborative culture.

Skills

Community Engagement

Organizational Change Management

Marketing and Communications

Leadership

Public Administration

Education

Master's Degree in relevant fields

Bachelor's Degree

Job description

Washington County Cooperative Library Services (WCCLS) - Community Relations Manager

WCCLS is seeking a Community Relations Manager to support our mission by enhancing accessibility, inclusivity, and responsiveness to community needs across the county. This role oversees the Marketing & Communications and Partnerships teams, focusing on increasing community awareness, reaching new users, and ensuring relevance and accessibility of library services to our diverse community. The position aligns with WCCLS's strategic goals, particularly Increase Access and Deepen Community Awareness and Engagement.

The Community Relations Manager is a vital part of the Leadership Team, collaborating with the Operations Manager and IT Systems Administration Supervisor to set departmental goals, develop staff, and foster a growth-oriented, collaborative work culture.

As WCCLS progresses through the Writing Our Future initiative with nine city and three nonprofit partners, the manager will play a key role in implementing updates to operational and governance models and supporting upcoming educational efforts for the November 2025 library levy replacement.

This position may offer a hybrid work schedule.

About WCCLS

WCCLS funds and supports public libraries in Washington County, providing essential infrastructure such as shared collections, technology, catalog systems, and policies, ensuring equitable access across urban and rural areas.

Ideal Candidate

Passionate about the evolving role of public libraries, you excel in connecting with diverse communities, managing resources creatively, leading organizational change, and fostering equitable and inclusive outcomes.

Position Details

This role is classified as a Program Manager. For classification details, visit: Program Manager.

We encourage candidates from non-traditional backgrounds to apply, emphasizing skills and potential over traditional qualifications.

Qualifications

Education and Experience:

• Master's Degree in relevant fields plus 3 years of related professional experience, including oversight and supervisory roles, OR
• Bachelor's Degree plus 5 years of relevant experience with similar responsibilities.

Additional Requirements:

• Availability to attend events in the metro area during evenings and weekends, and access to transportation across the county.

Applicants must clearly describe relevant experience in their application, focusing on library, community engagement, and public administration.

Note: A cover letter is required to be considered.

Application Process

1. Apply online, completing the application form.
2. HR reviews applications for minimum qualifications.
3. Subject Matter Expert panel may evaluate top candidates.
4. Panel interviews will be scheduled for successful applicants.
5. Conditional offers of employment will be extended following reference checks.

Our Commitment

We value diversity, equity, and inclusion, offering stability, benefits, and opportunities to serve our community. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

For veterans' preference, accommodations, or questions, contact Elle at [e-mail].