Community Relations Director (DCAL)

Civitas Senior Living LLC; Round Rock (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Civitas Senior Living LLC seeks a Community Relations Director for our Round Rock, TX community. You’ll lead sales efforts and be the welcoming face for prospective residents and families, while building partnerships with local businesses and networks to drive occupancy.

You’ll organize move-ins with the Wellness Director, run assessments with the Executive Director, and implement marketing strategies with follow-up on referrals, utilizing CRM tools for efficient queues and vacancies.

Qualifications

• Proven sales success in senior housing or related leases.
• Ability to build partnerships with local businesses and networks.
• Experience with lead follow-up and referral source management.

Responsibilities

• Be the engaging face of the community to prospective residents and families.
• Develop and maintain local partnerships and networks; leverage digital marketing and social selling.
• Coordinate move-ins with Wellness Director and manage transition processes.

Skills

Sales

Relationship building

Networking

CRM software

Education

Bachelor’s degree in Business/Communications or related field

Tools

CRM software

Job description

Community: Double Creek Assisted Living
Address: Round Rock, TX

Elevate Your Sales Career with Passion and Purpose.

Are you driven by a desire to make a meaningful impact through your sales expertise? At Civitas Senior Living, we're looking for a Community Relations Director who understands the art of persuasion, relationship-building, and innovative sales strategies. If you have the warmth, enthusiasm, and proven success in sales, this role could be your next big achievement.

Community Relations Director Job Profile:

• First Impressions Matter: Be the positive, engaging face of our community to prospective residents and their families.
• Business Partnerships & Networking: Forge and sustain relationships with local businesses and networking organizations. Utilize digital marketing and social selling.
• Smooth Transition: Organize and facilitate all move-in activities, coordinating with our Wellness Director for smooth, timely resident transitions.
• Assessments & Strategy: Conduct assessments outside the community, and meet with the Executive Director to devise and execute robust marketing strategies and referral source follow-ups.
• Efficient Sales Processes: Use advanced CRM software to manage waiting lists, future interest, vacancies, and ensure a quick, efficient move-in process.

Community Relations Director Job Requirements:

• Sales Mastery: Proven success in achieving sales and occupancy goals, preferably in senior living environments such as assisted living, nursing homes, or memory care.
• Industry Experience: Background in senior living inside sales management or industries with a comparable sales cycle.
• Education & Insight: Bachelor’s degree in Business/Communications or related field is ideal.

Benefits of Becoming a Sales Leader at Civitas Senior Living:

• Growth & Development: Opportunities for Career Advancement and Professional Development in Sales and Marketing.
• Incentives & Recognition: Employee Referral Incentives and Sales Achievement Rewards.
• Flexible Work-Life Balance: Consistent Schedules with Flexible Time-Off Options.

Did you know?

Civitas Senior Living is a Certified™ Great Place to Work! Join a community where 90% of employees find fulfillment and purpose in their roles.

Our Mission Statement:

Embrace the future of sales excellence with Civitas Senior Living. Your career in community relations and impactful sales awaits. As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Residency within the State that this Community/Location operates in is a condition of employment.