Community Registered Nurse (RN) Care Manager

Matter Healthcare; Springfield (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off (PTO)

Volunteer days

Job summary

Matter Health is seeking a Registered Nurse (RN) Care Manager to join our field-based team serving older adults in Massachusetts affordable housing communities.

As an extension of the primary care team, you will coordinate care, educate patients, and empower long-term management of chronic conditions while navigating transitions of care and community resources.

Qualifications

• Active, unrestricted Registered Nurse (RN) license.
• Minimum of 3 years of RN experience.
• Experience working independently in community, home-based, or field settings preferred.
• Experience in care management, primary care, or chronic disease management preferred.
• Strong communication, organization, and relationship-building skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Conduct comprehensive nursing assessments in patients' homes and community settings.
• Partner with Nurse Practitioners and Medical Directors to support high-risk patients.
• Coordinate care with specialists, PCPs, hospitals, health plans, and community organizations.
• Educate patients on chronic disease management, medication adherence, preventive care, and healthy lifestyle choices.
• Support patients through transitions of care following hospitalizations or ED visits.
• Identify and close quality care gaps through outreach, education, and care coordination.
• Reinforce care plans and document barriers and follow-up needs.
• Build trusted, long-term relationships with patients and their families.
• Document patient interactions and care activities using Athena, Salesforce, and other platforms.

Skills

RN license

Care coordination

Chronic disease management

Home-based care

Interdisciplinary teamwork

Electronic Health Records

Communication

Tools

EHRs

Job description

About Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in affordable housing communities.

Our mission is simple: improve healthcare access by meeting patients where they are. Through relationship-based, value-driven care, we help older adults live healthier, more independent lives while reducing barriers to quality healthcare.

As we continue expanding across Massachusetts, we're looking for compassionate Registered Nurses who are passionate about building meaningful patient relationships and making a lasting impact in the communities they serve.

Total Healthcare. Where you live.

About the Role

The Registered Nurse (RN) Care Manager is a community-based, field role that partners closely with our Nurse Practitioners and interdisciplinary care team to deliver coordinated, relationship-focused care to older adults living in affordable housing communities.

This is not a traditional bedside nursing, home health, or private duty position. Instead, you'll serve as an extension of the primary care team—helping patients navigate chronic conditions, coordinating care across providers and community resources, supporting transitions of care, and empowering patients through education and long-term relationship building.

If you enjoy working independently, building trusted relationships, and making a meaningful difference in patients' lives, we'd love to meet you.

What You'll Do

• Conduct comprehensive nursing assessments in patients' homes and community settings
• Partner with Nurse Practitioners and Medical Directors to support high-risk and rising-risk patients
• Coordinate care with specialists, primary care providers, hospitals, health plans, and community organizations
• Educate patients on chronic disease management, medication adherence, preventive care, and healthy lifestyle choices
• Support patients through transitions of care following hospitalizations or emergency department visits
• Help identify and close quality care gaps through patient outreach, education, and care coordination
• Reinforce care plans developed by providers while documenting barriers and follow-up needs
• Build trusted, long-term relationships with patients and their families
• Document patient interactions and care activities using Athena, Salesforce, and other technology platforms

What We're Looking For

• Active, unrestricted Registered Nurse (RN) license
• Minimum of 3 years of RN experience
• Experience working independently in community, home-based, or field settings preferred
• Experience in care management, case management, primary care, value-based care, home health, or chronic disease management preferred
• Strong communication, organization, and relationship-building skills
• Passion for serving older adults and improving healthcare access
• Comfortable working independently while collaborating with an interdisciplinary care team
• Experience with electronic health records (EHRs) and healthcare technology
• Valid driver's license and reliable transportation

Why Matter Health?

At Matter Health, relationships come first.

We believe healthcare should be personal, proactive, and delivered where patients feel most comfortable. Every member of our team plays an important role in improving healthcare access for older adults who have historically faced barriers to care.

This isn't just our mission—it's what we do every day.

Total Healthcare. Where you live.

Working at Matter Health

We believe in taking care of our team just as we care for our patients. Benefits for full-time employees begin the first day of the month following your start date.

Health & Wellness

• Medical, dental, and vision insurance
• Employer-funded HSA and FSA options
• Employer-paid life and disability insurance
• Optional supplemental insurance plans
• Access to Matter Health's in-person and virtual care services

Financial Benefits

• Competitive salary
• 401(k) with company match beginning on Day 60
• Financial wellness resources

Time Away

• Up to 4 weeks of Paid Time Off
• 10 paid company holidays
• 2 paid Volunteer Days each year

Equal Opportunity Employer

Matter Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every team member feels valued, respected, and empowered to make a difference.